The Work Index by Flexa

LifeLabs Medical Laboratory Services

LifeLabs is Canada's leading provider of laboratory diagnostic services, serving millions of Canadians with a wide range of tests and services.

https://lifelabs.com/
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Description

LifeLabs is Canada's largest provider of laboratory diagnostic services, operating for over 50 years and performing over 112 million tests annually. They serve millions of Canadians, with a focus on providing caring, efficient, reliable, and high-quality testing services to support patients in managing their health. LifeLabs offers a wide range of testing services, including standard lab tests, genetic testing, naturopathic testing, and at-home collection kits. They also manage laboratory testing for hospitals and long-term care facilities, partner with employers and government agencies, and support healthcare research across Canada.

LifeLabs is committed to building a healthier Canada through innovation, sustainability, and diversity, equity, and inclusion. They invest in new technologies, prioritize environmental responsibility, and foster a culture of inclusivity within their organization. LifeLabs actively works with provincial, national, and international accreditation and licensing bodies to ensure their services meet the highest industry standards. Their commitment to quality and ethical practices makes them a trusted healthcare partner in Canada.

Flexibility

LifeLabs offers a variety of flexible work arrangements, including part-time and casual positions, as well as the possibility of working alternate hours and at different locations depending on operational needs. While some roles require in-person work, LifeLabs is committed to supporting a healthy work-life balance and promoting employee wellness, demonstrating a willingness to accommodate employee needs.

Benefits

LifeLabs offers a comprehensive benefits package to its employees, including group health insurance, a retirement savings plan with employer contributions, and paid vacation time. Additionally, they provide an award-winning wellness program that focuses on physical, emotional, and financial well-being, with a particular emphasis on mental health support. The company also offers an employee giving program to support employees who donate, fundraise, or volunteer for Canadian charities or non-profit organizations.

Mission

LifeLabs is Canada's leading provider of laboratory diagnostic services with a mission to empower a healthier Canada. They strive to provide caring, efficient, reliable, and high-quality testing services to support patients and healthcare providers in effectively managing health. LifeLabs is committed to innovation and continually developing new technologies and services to improve patient outcomes. They are also deeply committed to building a sustainable organization through their focus on community programs, environmental initiatives, and creating inclusive workplaces.

Automation
Data-driven
Environmental impact driven
Healthcare
Improving quality of life/health
Science and research driven
Social impact led
Sustainability
Tech for good

Culture

LifeLabs fosters a culture of caring, customer-centricity, agility, and teamwork. They prioritize patient well-being and strive for excellence in all aspects of their operations. The company emphasizes the importance of collaboration, continuous improvement, and open communication, creating an environment where employees can thrive and contribute to a healthier Canada. They value diversity, equity, and inclusion, recognizing the unique perspectives and experiences each team member brings.

Agile and dynamic
Collaborative
People-first
Progressive

DE&I

LifeLabs is committed to fostering an inclusive and equitable workplace where both employees and the communities they serve feel accepted, valued, and respected. They have established a DEI Steering Council to guide their strategy, formed employee resource groups to provide a safe space for under-represented groups, and partnered with the Canadian Centre for Diversity and Inclusion. LifeLabs also encourages its employees to participate in their Employee Giving Program, which supports various charities and non-profit organizations.

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