The Work Index by Flexa

LiaPlus AI

LiaPlus AI creates AI-powered call assistants and virtual AI employees for customer support, transforming how businesses connect with customers.

https://liaplus.com/
4.6

/10

Transparency ranking

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Description

LiaPlus AI is a company specializing in AI-powered call assistants and virtual employees for customer support. Their AI employees are designed to handle customer interactions in 18 different languages, including English, Hindi, and Arabic. These AI agents can not only engage in conversations, but also perform tasks like sending emails and WhatsApp messages, freeing up human employees to focus on more strategic initiatives. This technology aims to streamline customer interactions, leading to increased sales and enhanced customer satisfaction.

LiaPlus AI has already achieved considerable success, securing funding from prominent investors including Inflection Point Ventures (IPV), Chandigarh Angel Network (CAN), and Growth Sense. They have also received grants from the Indian and Saudi Arabian governments, further validating their innovative approach to customer support. LiaPlus AI is focused on the B2B market, targeting the BFSI and e-commerce sectors with their AI-powered solutions. The company is well-positioned to capitalize on the growing demand for AI software and services, particularly in the rapidly expanding chatbot and virtual assistant market.

Mission

LiaPlus AI is a company dedicated to revolutionizing customer support by providing businesses with AI-powered call assistants and virtual AI employees. Their goal is to transform how businesses interact with customers, making interactions smarter, faster, and more meaningful. They aim to empower businesses to focus on strategic decision-making while their AI employees handle routine customer interactions, leading to enhanced sales and customer success. Their mission is to create a versatile workforce of AI employees that can be used for various administrative tasks, particularly targeting the BFSI and e-commerce sectors.

Automation
Data-driven
Disruptor
Soonicorn

Culture

LiaPlus AI emphasizes a culture of innovation and collaboration. They are actively seeking to push the boundaries of AI in customer support and believe in the power of a diverse team to achieve their goals. They are also committed to providing an inclusive and supportive work environment where employees feel valued and can contribute to the company's success.

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