The Work Index by Flexa

Leena AI

Leena AI is a company that provides a Gen AI autonomous agent for employees to reduce IT, HR, and Finance tickets.

5.6

/10

Transparency ranking

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Description

Leena AI is a company focused on building a "zero ticket enterprise" by leveraging generative AI to create an autonomous agent that reduces IT, HR, and Finance tickets for employees. Their AI-powered virtual assistant, equipped with their proprietary large language model WorkLM, aims to improve employee experiences by providing instant information access, automating query resolution, and eliminating repetitive requests. The company boasts a 70% self-service ratio guarantee in their contracts, indicating their confidence in the effectiveness of their solution.

Leena AI has garnered significant industry recognition, being mentioned in numerous Gartner and G2 reports. They are trusted by 20M+ employees across 500+ organizations globally, including Fortune 500 enterprises. They offer a range of solutions designed for various functions within an organization, such as IT, Human Resources, Sales, Operations & Supply Chain, Legal, and Finance. Leena AI also provides integrations with popular platforms and tools to ensure seamless adoption within existing workflows.

Flexibility

Leena AI offers flexible work arrangements, with a strong emphasis on remote work. The company's website mentions a distributed workforce and states that their employees are geographically dispersed, indicating a remote-first approach. This suggests a high level of flexibility in terms of location and working hours, potentially including options for hybrid or fully remote work arrangements.

Benefits

Leena AI offers a comprehensive suite of employee benefits designed to foster a positive and productive work environment. These benefits include access to Leena AI's own virtual assistant for quick and efficient resolution of queries, various leave options including bereavement leave, and a PTO policy allowing for a pool of paid time off for employees. The company also prioritizes employee engagement through initiatives like employee engagement surveys and employee experience programs.

Mission

Leena AI's mission is to build a "zero ticket enterprise" by empowering employees to self-serve their needs through an AI-powered virtual assistant. Leena AI aims to reduce IT, HR, and Finance tickets by 70% through a unified experience that centralizes knowledge access and integrates with existing communication channels. This allows employees to quickly find information, resolve issues, and complete tasks without needing to submit tickets, ultimately boosting employee productivity and satisfaction.

Automation
Data-driven
Disruptor

Culture

Leena AI fosters a culture of innovation and growth, focused on developing and deploying cutting-edge AI solutions that improve employee experiences within enterprises. They value collaboration and teamwork, evident in their diverse partnerships and commitment to providing a seamless and enriched end-user experience. With a focus on employee engagement, Leena AI prioritizes creating a workplace environment that is both innovative and customer-centric, where their employees feel empowered and valued.

DE&I

Leena AI is committed to fostering a diverse, equitable, and inclusive workplace that values the unique perspectives and contributions of all individuals. They believe that a diverse workforce leads to better decision-making, innovation, and employee engagement. This commitment is reflected in their efforts to attract, recruit, and retain talent from a wide range of backgrounds, experiences, and perspectives. They also strive to create a culture of belonging where everyone feels respected, valued, and empowered to contribute their best.

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