
Language I/O
Language I/O is a leading provider of secure, AI-powered real-time translation solutions for multilingual customer support.
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Language I/O is a leading provider of secure, real-time, business-accurate translation technology. They offer a variety of solutions that enable companies to provide multilingual customer support and engagement. Their AI-powered platform translates over 500 language pairs for brands in 150+ countries every day, ensuring customers receive high-quality translations in their native language. Language I/O prides itself on its user-friendly integration with major CRMs such as Salesforce, Zendesk, Oracle Service Cloud, and ServiceNow, as well as its Chrome extension for broader use.
Language I/O emphasizes a security-first approach to its technology. They prioritize data privacy and have achieved ISO 27001 certification. Their platform doesn't store customer data and automatically encrypts sensitive information. With a commitment to providing customers with the best possible experience, Language I/O has developed a reputation for user-friendly and cost-effective solutions that make it easy for businesses to expand their reach globally and connect with customers in any language.
Flexibility
Language I/O is headquartered in Wyoming but offers remote work opportunities to employees. Their company website and job postings mention a number of team members who are based in different locations. It's reasonable to assume that the company is open to hiring remote workers.
Mission
Language I/O empowers global brands to connect with customers in any language through its secure, AI-powered translation platform. Dedicated to removing language barriers and enhancing customer experiences, Language I/O seamlessly integrates with leading CRMs and provides real-time translations for live chat, email, tickets, knowledge bases, and more. By offering a diverse range of language pairs and prioritizing data privacy, Language I/O enables businesses to expand their global reach, improve customer satisfaction, and achieve operational efficiency.
Culture
Language I/O promotes a culture that values forthrightness, flexibility, and tenacity, reflecting their roots in the American West. They prioritize data-driven decision-making, open and transparent communication, and a collaborative environment where ideas and innovation are paired with action. They embrace diversity and lead with compassion and empathy, always focusing on the needs of their customers.
DE&I
Language I/O embraces diversity and inclusion as core values, celebrating the richness of different cultures and perspectives. Their commitment to equity is reflected in their dedication to building a diverse workforce, fostering an inclusive environment where all employees feel valued and respected. This commitment extends to their customer service approach, striving to bridge language barriers and provide a seamless experience for all users, regardless of their background.
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