The Work Index by Flexa

Laguna Health

Laguna Health is a company that uses conversational AI to enhance care team efficiency and effectiveness by reducing administrative burdens and improving member engagement.

https://www.lagunahealth.com/
5.6

/10

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Description

Laguna Health is a healthcare technology company specializing in conversational AI for care management. Their solutions aim to empower care teams by eliminating administrative burdens, allowing them to focus on meaningful care and impactful conversations. Laguna's AI technology offers real-time insights on every conversation, streamlining workflows, reducing post-call work, and providing efficient call preparation. The company has been proven to drive consistent results, with data-driven studies showing significant efficiency gains, medical cost reductions, and capacity increases for care teams.

Laguna Health's mission is to make care more human and efficient by leveraging conversational AI. They are committed to providing solutions that improve patient outcomes and the overall healthcare experience. The company's approach emphasizes personalization and empathy, focusing on addressing individual determinants of health rather than solely relying on social determinants. Laguna's platform is designed to be flexible and adaptable, integrating seamlessly with existing workflows and methodologies. With a strong focus on trust and security, Laguna ensures responsible and reliable healthcare-grade AI solutions.

Flexibility

Laguna Health offers full-time positions across various departments, including engineering. They have locations in both New York City and Ramat Gan, Israel, providing flexibility in location. The company's website lists several open positions, but provides no additional details about job flexibility beyond the standard full-time designation.

Mission

Laguna Health is a company dedicated to revolutionizing care management by leveraging conversational AI to empower care teams and improve patient outcomes. They strive to make care more human by eliminating administrative burdens, streamlining workflows, and providing real-time insights to help care teams focus on meaningful conversations and impactful care. Laguna's mission is to create a world where healthcare professionals can practice at the top of their license, delivering high-quality, personalized care that reduces readmissions, lowers costs, and enhances the overall patient experience.

Automation
Data-driven
Disruptor
Healthcare
Improving quality of life/health
Science and research driven
Social impact led
Tech for good

Culture

Laguna Health cultivates a culture centered on learning, innovation, and genuine care for both employees and customers. They prioritize a collaborative environment where creativity is encouraged to solve problems, and open, honest communication is valued. This is further emphasized by their commitment to teamwork, believing that achieving their ambitious goals requires a collective effort. They foster a culture where individual growth is supported through continuous learning and personalized feedback, creating a workplace where employees can thrive and contribute their best.

Agile and dynamic
Collaborative
Entrepreneurial
People-first
Progressive
Supportive

DE&I

Laguna Health champions diversity, equity, and inclusion as core values that underpin their mission. They believe in fostering a welcoming and inclusive environment where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. Their commitment to building a diverse team is reflected in their hiring practices, leadership representation, and commitment to providing equitable opportunities for all employees. Laguna actively promotes a culture of respect, empathy, and understanding, ensuring that everyone feels heard, respected, and supported in their journey towards a more human and equitable healthcare system.

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