Koos

Koos is a service design agency that partners with organizations to navigate uncertainty and thrive in the digital landscape. They design and deliver top-notch products, services, and businesses to build better futures. Their approach is deeply customer-centric, addressing intricate societal challenges to ensure user satisfaction and business success. Koos works across various industries, including government, healthcare, big tech, finance, mobility, and energy. They have a strong emphasis on sustainability, AI-by-Design, and innovation, providing a holistic service design approach to help organizations accelerate positive change.

Koos offers a variety of services, including design & experiences, growth & innovation, and training & leadership. They have offices in Amsterdam, Lisbon, Berlin, and the UAE, and are committed to fostering human-centered healthcare through digital transformation. The company boasts a multi-disciplinary team of experts who can assist with strategy development, product design, user research, and customer journey mapping. Koos prides itself on its unique human-centered and holistic approach, helping clients build a more adaptable, sustainable, and fair world.

Koos is a design agency that strives to create a better world by designing innovative products, services and organizations. Their mission is to inspire organizations and governments to accelerate positive change, focusing on a purpose-driven, nature-positive economy built on sustainable, circular services. They believe that design is the key to driving this change, and they use their expertise to help clients navigate technological disruption, create human-centered experiences, and achieve both user satisfaction and business success.

Koos promotes a culture of collaboration, innovation, and human-centered design. They value partnerships with visionary organizations and encourage a courageous and visionary mindset. They prioritize creating a positive impact through purpose-driven work and believe in a sustainable and fair world. Their approach to design is holistic and user-centric, fostering co-creation and a learning culture that empowers individuals to make a difference.

Koos Agency's commitment to diversity, equity, and inclusion is reflected in their diverse team and inclusive culture. They actively strive to create a welcoming and equitable environment for all employees, regardless of their background, identity, or perspective. Their approach focuses on fostering a culture of belonging, ensuring that all voices are heard and valued, and promoting equal opportunities for all. They actively work towards creating a more diverse and representative workforce, and their initiatives include promoting accessibility and inclusivity in their products and services, as well as in their internal processes.