Knoops

Knoops is a UK-based company specializing in expertly crafted hot chocolate drinks. Founded in 2013 by Jens Knoop, the company offers a carefully curated percentage menu of chocolates, ranging from 28% White to 100% Extra Dark, catering to diverse tastes and moods. Knoops encourages customers to discover their perfect chocolate drink through a process they call "Knoopology," which involves experimenting with different chocolate percentages, milk options, and additional flavors like sea salt, orange zest, or chili.

Knoops has expanded beyond their original store in Rye, East Sussex, establishing a growing estate of stores throughout the UK. They have also developed a range of hot chocolate flakes, available online and in select retailers, allowing customers to enjoy their signature hot chocolate experience at home. Knoops is committed to sustainability, using environmentally friendly materials in their stores and sourcing chocolate from ethically-minded producers. The company also prioritizes minimizing food waste through partnerships with Too Good To Go, ensuring unsold food finds a new home.

Knoops offers a variety of job roles in both their stores and head office. While specific details on flexibility are not mentioned in the job postings, the company emphasizes opportunities for growth and development within the business. The company also boasts an Employee Assistance Program and retail discounts for employees, suggesting a commitment to employee well-being and benefits.

Knoops offers a range of employee benefits, including access to an Employee Assistance Program, a goodie bag upon joining, unlimited barista-made drinks in-store, a retail discount for Knoops products at home, eligibility to participate in a growth share scheme, and the opportunity to work for a growing brand with continued site expansion.

Knoops is a company dedicated to crafting the perfect chocolate drink for every taste and mood. They offer a carefully curated percentage menu of luxury hot chocolate flakes, ranging from 28% White to 100% Extra Dark, allowing customers to discover their ideal chocolate experience. Knoops promotes a process called “Knoopology”, encouraging experimentation with different chocolate percentages, milk types, and flavor additions, such as sea salt, orange zest, or chilli.

Knoops promotes a culture of passion and experimentation, encouraging employees to embrace their love of chocolate and discover new flavor combinations. The company values a positive and welcoming atmosphere, fostering a sense of community among staff and customers. This is reflected in their dedication to ethical and sustainable practices, as well as their focus on providing a personalized and enjoyable experience for everyone.

Knoops promotes diversity and inclusion by employing a variety of people in their stores and head office, offering competitive rates and career progression opportunities. They also prioritize the use of sustainable and ethical practices across their operations, sourcing chocolate from regions committed to fair trade and using suppliers who meet high standards for animal welfare.