The Work Index by Flexa

Klara

Klara is a healthcare technology company that provides patient engagement software to streamline communication and improve patient care.

https://www.klara.com/
5.7

/10

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Description

Klara is a healthcare technology company that provides a conversational patient engagement platform designed to streamline communication, enhance provider collaboration, and automate administrative tasks for medical practices. Their platform allows patients to communicate with their healthcare teams via text message, web chat, and phone calls, while also offering features like appointment reminders, digital intake forms, and automated post-visit follow-ups. Klara integrates with various EHR systems, making it easy for practices to centralize patient communication and improve overall efficiency.

Klara's goal is to improve the patient experience by providing convenient and accessible communication tools. Their platform helps practices reduce phone volume, decrease no-show rates, and enhance patient satisfaction by providing a more efficient and personalized approach to healthcare. Through their platform, Klara helps practices optimize workflows, save time, and focus on delivering exceptional care.

Mission

Klara's mission is to empower healthcare organizations to streamline patient communication, provide virtual care, collaborate as a team, and automate many front desk tasks. They offer a conversational patient engagement platform designed to improve practice efficiency, deliver an exceptional patient experience, and grow patient volume. Thousands of healthcare teams across more than 40 specialties use Klara to simplify and enhance the patient journey.

Automation
Data-driven
Disruptor
Healthcare
Improving quality of life/health
Tech for good

Culture

Klara promotes a culture focused on innovation and collaboration, driven by a passion for improving the patient experience through technology. They prioritize a fast-paced and results-oriented environment where employees are empowered to take initiative and contribute to a shared goal of enhancing healthcare communication and efficiency.

Agile and dynamic
Collaborative
Engaging
Entrepreneurial
Fast-paced
People-first
Progressive
Supportive

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