The Work Index by Flexa

Kilowott

Kilowott is a customer experience transformation firm accelerating growth for businesses by reimagining their operations and crafting user-centric digital experiences.

https://kilowott.com/
5.2

/10

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Description

Kilowott is a customer experience transformation firm headquartered in Norway with a presence in the Nordics, Scandinavia and India. Their mission is to redefine or reimagine clients' business experiences and business processes through a customer-centric approach, focusing on enhanced digital customer experience while driving up business profitability. They specialize in design, digital technologies and business process automation to deliver customer experience transformation (CxT).

Kilowott offers a wide range of services including software development, performance marketing, mobile app development, web development, and ecommerce solutions. They have a strong portfolio showcasing their experience in transforming businesses across various industries including Fintech, Retail, OTT, Media, Supply Chain, Logistics and Travel. Their website highlights their commitment to customer-centric design, digital transformation, and leveraging cutting-edge technologies to create impactful results for their clients.

Mission

Kilowott is a boutique customer experience transformation firm headquartered in Norway with a global presence. Their mission is to redefine or re-imagine their clients’ business experience and business processes by revamping their existing customer engagement processes, ultimately driving up business profitability and enhancing digital customer experience.

Automation
Data-driven
Disruptor
Improving quality of life/health
Social impact led
Tech for good

Culture

Kilowott promotes a collaborative and innovative culture focused on user-centric design and digital transformation. They emphasize teamwork across disciplines, encouraging designers, developers, and product managers to work together to create exceptional customer experiences. The company values creativity, data-driven insights, and continuous improvement, embracing an iterative approach to design and development. This culture fosters a dynamic and forward-thinking environment where employees are encouraged to experiment, learn from mistakes, and embrace new technologies.

Agile and dynamic
Collaborative
People-first
Progressive

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