Khoros

Khoros is a leading customer engagement platform provider, helping brands build lasting customer relationships through digital interactions. With over 20 years of experience, Khoros offers software and services for digital care, messaging, chat, social marketing, and online communities. Their award-winning platform empowers businesses to connect with customers across every touchpoint, including contact centers, social media, and online communities, fostering meaningful connections and driving business results.

Khoros is committed to delivering exceptional customer experiences by leveraging AI and automation to enhance efficiency and personalization. They provide a suite of tools for managing social media, online communities, digital contact centers, and customer insights. Their solutions are trusted by leading brands worldwide, enabling them to build stronger relationships with their customers, reduce service costs, and drive business growth.

Khoros is a flexible-first company, allowing employees to work from wherever they feel most comfortable, whether that's fully remote or a mix of office and home work. The company offers great workspaces around the world and emphasizes collaboration from any location.

Khoros offers a comprehensive benefits package designed to support employee well-being and promote a healthy work-life balance. This includes health insurance, dental insurance, vision insurance, flexible spending and health savings accounts, life insurance, disability coverage, and AD&D insurance. For work-life balance, they offer flexible hours, paid time off, bereavement leave, volunteer time off, free snacks and drinks, employee assistance programs, fitness reimbursement, and wellness events. They also provide pet insurance.

Khoros is a global leader in digital customer engagement, committed to revolutionizing the customer experience through software and services. The company offers solutions for digital care, messaging, chat, social marketing, and online communities, enabling businesses to connect with their customers across every digital interaction, build lasting relationships, and create a personalized experience that drives growth and loyalty.

Khoros fosters a culture centered around connection and customer-centricity. They prioritize diversity and inclusion by welcoming employees from all backgrounds and actively promoting equity and transparency. The company is flexible-first, allowing employees to work remotely or in one of their global offices, and offers a variety of perks that support employee health, well-being and personal life. They are a team of passionate individuals dedicated to building strong customer relationships and driving positive outcomes through digital engagement.

Khoros believes in a diverse and inclusive workplace, recognizing that different voices and perspectives lead to stronger business outcomes. They actively work to diversify their candidate pool, implement educational strategies for awareness, and engage with community organizations. Khoros also has a Social Responsibility Program, providing their software and services to women-owned and minority-owned businesses and nonprofits. They are committed to equal pay and advocating for equality in their communities. Khoros has several employee resource groups (ERGs), such as KNOW, The Root, La Khorriente, Pride, and V*E*T*S, to foster a more inclusive environment and provide support for diverse employee communities.