The Work Index by Flexa

Jitsu

Jitsu is a last-mile delivery service provider focused on providing fast, reliable, and affordable deliveries for e-commerce brands.

https://gojitsu.com/
5.2

/10

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Description

Jitsu is a last-mile delivery service provider that specializes in fast, reliable, and affordable delivery options for e-commerce brands. Their technology-driven platform utilizes advanced algorithms to optimize delivery routes, resulting in a 99% on-time delivery rate for over eight years. Jitsu offers same-day, next-day, and two-day delivery services, as well as custom line-haul solutions, providing a seamless and efficient logistics experience for their clients.

Jitsu prioritizes customer satisfaction and sustainability. They focus on building long-term relationships with their clients by providing an exceptional delivery experience, transparent pricing, and a commitment to reducing their carbon footprint. They operate in densely populated urban areas across the United States, ensuring that their services are accessible to a wide range of e-commerce brands and their customers.

Flexibility

Jitsu offers a flexible schedule for its drivers, allowing them to choose their own hours and routes. Whether drivers are looking to fill gaps in their week or work full-time, they have the freedom to decide when and where they want to work. This flexibility is a key benefit of working as a Jitsu driver, enabling them to balance their other commitments and earn a good income on their own terms.

Benefits

Jitsu offers a comprehensive benefits package to its employees, including 401(k) plans, health, vision, and dental insurance, and paid time off.

Mission

Jitsu's mission is to revolutionize delivery experiences in domestic urban centers, delighting both brands and consumers by offering fast, reliable, and affordable last-mile delivery solutions. Their commitment to operational excellence is driven by proprietary technology and an operations-obsessed culture, aiming to provide a best-in-class customer experience for both shippers and recipients.

Automation
Data-driven
Disruptor
Sustainability
Tech for good

Culture

Jitsu fosters a culture that prioritizes operational excellence, driven by its proprietary technology and a focus on efficiency. This is coupled with a dedication to integrity and ethical behavior, emphasizing the importance of trust and respect in all interactions with employees, partners, and clients.

Agile and dynamic
Entrepreneurial
Fast-paced
Progressive

DE&I

Jitsu is committed to creating a culture of equity and inclusion, where all individuals are treated with dignity and respect, regardless of their background. They believe that a diverse workforce fosters innovation and strengthens their business, and are committed to promoting equal opportunities for all. They explicitly state their commitment to advancing human rights within their organization, focusing on employment and workers’ rights, equality and non-discriminatory treatment, environmental sustainability, anti-corruption, privacy, and trustworthy technology.

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