The Work Index by Flexa

JD.COM

JD.com is a leading Chinese technology and supply chain-based retailer, offering a broad range of products and services across multiple sectors.

https://corporate.jd.com/
5.5

/10

Transparency ranking

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Description

JD.com is a leading Chinese technology and service provider with a focus on supply chain-based e-commerce. They offer a wide range of products across various sectors including retail, logistics, healthcare, property development, and more. The company prioritizes customer satisfaction and strives to build a trusted brand, reflected in their "zero-tolerance" policy on counterfeit products. JD.com has also made significant investments in technology research and development, particularly in fields like big data, artificial intelligence, and machine learning.

JD.com is known for its robust logistics network, offering same-day and next-day delivery across China. This infrastructure allows for a seamless and efficient shopping experience, attracting a large user base of over 600 million active users. Beyond its core business, JD.com also actively engages in social responsibility initiatives including poverty alleviation, disaster relief, and environmental sustainability. The company is a major player in China's e-commerce landscape and continues to expand its global reach.

Flexibility

JD.com offers a variety of job flexibility options for employees, including remote work opportunities, flexible work schedules, and the possibility of working from different locations. The company's "Technology First" approach fosters an environment where employees can work from anywhere with an internet connection. While specific details about individual roles may vary, JD.com appears committed to providing a flexible and accommodating work environment.

Benefits

JD.com offers a variety of employee benefits, including a special fund to help employees facing major illness or disasters, financial support for front-line employees to reunite with their families during the Spring Festival, and housing loan assistance. The company also provides an international bilingual kindergarten, childcare centers, and playgrounds for employees' children, as well as opportunities for employees to pursue undergraduate or graduate degrees through the “Go to College with JD” program. JD.com also sponsors selected senior and mid-level managers to participate in part-time EMBA programs and promotes a culture of internal mobility, with 80% of mid-level management and 70% of senior-level management having been promoted internally.

Mission

JD.com's mission is to make lives better through technology, striving to be the most trusted company in the world. Their focus is on building a robust supply chain infrastructure to connect consumers with a wide range of products, leveraging their technology expertise and global reach. JD.com aims to deliver a seamless and trustworthy shopping experience by prioritizing customer satisfaction, quality, and innovation.

Automation
Data-driven
Disruptor
Environmental impact driven
Science and research driven
Social impact led
Sustainability
Tech for good

Culture

JD.COM promotes a culture of customer-centricity, innovation, dedication, ownership, gratitude, and integrity. The company emphasizes a collaborative and supportive work environment, encouraging employees to take ownership of their work and strive for continuous improvement. They invest in employee development and offer various programs to support personal and professional growth. JD.COM fosters a culture of trust and authenticity, reflected in its commitment to quality and service excellence.

Agile and dynamic
Entrepreneurial
Fast-paced
People-first
Progressive

DE&I

JD.com's approach to diversity, equity, and inclusion is rooted in its commitment to building collaborative teams of creative and talented individuals. They actively seek out and welcome applications from globally diverse talent, and their "Technology First" strategy prioritizes attracting top tech talent from around the world. This focus on global talent is further demonstrated by their establishment of an international innovation hub in Silicon Valley, which aims to attract the world's best minds in various technology fields.

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