The Work Index by Flexa

January

January is a tech-enabled debt collection company that aims to humanize the process for both creditors and borrowers.

7.3

/10

Transparency ranking

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Description

January is a technology-enabled debt collection company that aims to improve the experience for both creditors and debtors. They offer a humanized approach to debt collection, prioritizing empathy and transparency. Their digital platform allows for automated compliance, reduced risk, and improved recovery rates. January's commitment to ethical and compliant practices is reflected in their industry-leading borrower satisfaction scores.

January has a strong focus on building a positive company culture. They offer their employees unlimited PTO, flexible work hours, and generous parental leave. Their core values center around collaboration, feedback, and celebrating wins. They believe that a diverse and inclusive team is crucial for building empathetic user experiences and strive to create a workplace where everyone feels valued and respected.

Flexibility

January offers a hybrid and remote work policy, allowing employees to work both in the office and remotely. They also provide flexible work hours and generous New Parent Leave.

Fully flexible hours
Hybrid

Benefits

January offers a comprehensive benefits package that prioritizes employee well-being and work-life balance. They provide a hybrid and remote work policy, pet-friendly offices, unlimited PTO, flexible work hours, generous New Parent Leave, equity, annual learning and development stipend, 401k, gym membership reimbursement, medical, dental, and vision insurance, commuter benefits, and fun team events.

Enhanced parental leave

Mission

January Technologies, Inc. aims to transform debt collection for the better, fostering a more humanized approach that benefits both creditors and borrowers. Their technology-enabled platform prioritizes empathy and transparency, seeking to improve recovery rates for creditors while empowering borrowers to resolve outstanding debts on their own terms and regain financial stability. They strive to build trust and improve access to credit by addressing the challenges of debt collection in a fairer, more efficient manner.

Automation
Data-driven
Disruptor
Social impact led
Soonicorn
Tech for good

Culture

January promotes a culture focused on collaboration, transparency, and continuous improvement. They emphasize positive intent, frequent feedback, and rigorous decision-making, while also celebrating wins, both big and small. The company values initiative, thoughtful writing, and diversity, creating an environment where employees feel empowered to contribute and grow.

Agile and dynamic
Collaborative
Engaging
Entrepreneurial
Fast-paced
Fun
People-first
Progressive
Supportive
Transparent

DE&I

January recognizes that financial distress disproportionately impacts underrepresented groups in tech and prioritizes building a diverse team to create more empathetic user experiences and make better product decisions. They evaluate candidates and team members using clearly documented competencies throughout the interview process and performance management, regularly review their recruiting practices to ensure equity, and actively seek out diverse perspectives. January is deeply invested in building a diverse team and practices what they preach in terms of inclusion and building a welcoming workplace.

Gender diverse

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