Jaja Finance

Jaja Finance is a UK-based fintech company that provides digital-first credit card solutions, focusing on simplicity and service. The company's mission is to become the UK's leading digital credit provider, offering products and services designed to meet the needs of its customers and partners. Jaja prides itself on its technology platform, built to deliver a user-friendly experience that prioritizes ease of use, functionality, security, and customer service.

Jaja has grown rapidly through strategic partnerships, including acquisitions of credit card portfolios from Bank of Ireland UK, Post Office, and the AA, and collaborations with retailers like Asda. Jaja's dedication to continuous improvement is reflected in its use of customer feedback, a collaborative team environment, and investment in innovative technologies like generative AI chat assistants to enhance customer service efficiency.

Jaja Finance offers flexible work arrangements, allowing employees to work from home or in the office based on their preference and team needs. The company is fully equipped to support remote work, with team members logging in from across the globe, demonstrating a commitment to accommodating diverse working styles.

Jaja Finance offers a comprehensive benefits package to its employees, including a competitive salary, discretionary annual bonus, and generous benefits. These include 25 days of annual leave plus bank holidays, with an extra day added for every completed year of service, up to a maximum of 30 days. They also offer enhanced maternity, paternity, and adoption leave for eligible employees. Jaja prioritizes employee well-being with a colleague-run wellbeing steering group, and provides medical expense coverage. The company also hosts weekly updates and fun activities, quarterly social events, and provides necessary software and kit to support employees' preferred working styles. Jaja encourages professional development through training opportunities, internal moves, and knowledge-sharing sessions.

Jaja Finance aims to be the UK's leading digital credit provider by offering simple, functional, and secure credit card products. They are committed to driving real change in the UK credit market and providing customers with a user-friendly experience through their mobile app, while also focusing on building credit scores for their customers.

Jaja promotes a culture of continuous learning, collaboration, and customer-centricity. They emphasize a "sharing culture" where diverse teams collaborate and share knowledge, fostering an open and honest work environment. They actively seek feedback from customers and prioritize simplicity in their products and services, ensuring a seamless and enjoyable experience for all. Their commitment to employee well-being is demonstrated through flexible working arrangements, health and wellness initiatives, and social events that encourage bonding beyond work.

Jaja Finance is committed to building a diverse team of experts to drive forward their ambitions and challenge the status quo. They actively promote a culture of open communication and collaboration, welcoming team members from diverse backgrounds and encouraging the sharing of ideas and perspectives. Their flexible working arrangements and support for internal moves allow individuals to thrive in new specialisms, supporting a culture of inclusion and individual growth within the company.