
INVOSYS
Invosys is a cloud communication solutions provider that helps businesses achieve seamless connectivity across channels.
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Invosys is a cloud communications company specializing in telephony and connectivity solutions for businesses of all sizes. Based in Manchester, England, the company has been operating for over 14 years, handling billions of call minutes globally. Their services include unified communications (UCaaS), contact center as a service (CCaaS), hybrid cloud solutions, direct routing, and inbound call management. Invosys is committed to innovation and creating distinct products, evident in their robust systems, high service uptime, and a focus on security and reliability.
Invosys differentiates itself by offering a comprehensive suite of products and services, including their flagship Number Manager platform, which provides advanced call routing capabilities. They also provide managed services and 24/7 support, giving businesses a single point of contact for all their communication needs. Invosys has a strong focus on customer experience, as demonstrated by their dedicated support team, robust security measures, and focus on AI-powered solutions to combat fraud and enhance customer interactions.
Flexibility
Invosys offers a flexible working environment, particularly highlighting the "Agent Ready" feature within their UCaaS solutions, which allows for seamless remote work functionality. Additionally, their 24/7/365 support team provides flexibility for technical assistance at any time. While specifics regarding remote work policies or schedules aren't explicitly mentioned, the emphasis on remote work capabilities and round-the-clock support suggests a degree of flexibility for employees.
Benefits
Invosys offers comprehensive employee benefits designed to foster a positive and supportive work environment. These benefits include a dedicated support team with technical experts providing 24/7/365 assistance. Additionally, Invosys provides comprehensive training and ongoing support for its channel partners, ensuring seamless integration with existing systems and access to cutting-edge technology. The company also prioritizes staff wellbeing with a strong emphasis on providing a flexible work environment and fostering a positive work culture.
Mission
Invosys is a telecommunications company committed to providing innovative and reliable cloud communication solutions for businesses across various sectors. They specialize in inbound call management, unified communications (UCaaS), contact center as a service (CCaaS), and connectivity solutions, with a strong focus on simplifying complex call routing and implementation. They are dedicated to delivering exceptional customer experiences and strive to empower businesses with the technology they need to achieve seamless communication across all channels.
Culture
Invosys promotes a culture of innovation, reliability, and partnership. They emphasize the importance of investing in their own technology and constantly improving their solutions to meet the needs of their customers. They value their employees and create a supportive environment through their dedicated support team and 24/7 technical support for both customers and partners. Invosys also prioritizes collaboration and transparency, evident in their involvement with channel partners and their commitment to providing comprehensive training and resources.
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