The Work Index by Flexa

Invoca

Invoca is a leading provider of conversation intelligence software that helps businesses track and optimize their marketing investments to drive revenue growth.

6.8

/10

Transparency ranking

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Description

Invoca is a leading provider of conversation intelligence and revenue execution platform solutions. Their technology helps businesses track and analyze phone calls, enabling them to optimize their marketing campaigns, improve customer service, and drive more revenue. They offer a wide range of features, including call tracking, dynamic call routing, automated call scoring, and AI-powered conversation analytics. Invoca's platform integrates seamlessly with popular marketing and CRM systems, making it easy for businesses to access and leverage the insights they need to improve their performance.

Invoca serves a diverse range of industries, including automotive, financial services, healthcare, home services, insurance, retail, telecom, and travel and hospitality. Their commitment to data security, privacy, and compliance has earned the trust of businesses across multiple sectors. Invoca is committed to helping businesses unlock the power of conversations, drive growth, and achieve better business outcomes.

Flexibility

Invoca encourages a healthy work-life balance, offering full-time employees 20 days of paid time off, 15 paid holidays, 10 days of compassionate leave, and 3 days of volunteer time. They also provide healthcare, mental well-being support, paid family/medical leave, a wellness subsidy, and an additional week of PTO with a bonus after seven years of service.

Benefits

Invoca provides a comprehensive benefits package to its employees, including generous paid time off, comprehensive healthcare coverage, mental well-being support through WorkplaceOptions, paid family and medical leave, a wellness subsidy for fitness activities, and an additional week of PTO with a bonus after seven years of service.

Enhanced parental leave

Mission

Invoca is a revenue execution platform that helps businesses connect their marketing efforts to offline sales, driving revenue growth by providing a unified view of the customer journey from first touch to final sale.

Automation
Data-driven
Disruptor

Culture

Invoca promotes a culture of inclusivity, collaboration, and continuous improvement. They value a "FIGURE IT OUT" attitude, where employees are empowered to take ownership and drive innovation. Their commitment to diversity, equity, inclusion, and belonging (DEIB) is evident in their employee resource groups (ERGs) and their efforts to foster a welcoming environment for everyone.

Agile and dynamic
Collaborative
Engaging
Entrepreneurial
Fun
People-first
Progressive
Supportive

DE&I

Invoca prioritizes diversity, equity, inclusion, and belonging, believing it is essential to their success. They are committed to creating a welcoming workplace where all employees feel empowered to be their authentic selves, fostering a culture that is fair, equitable, and inclusive for everyone. This commitment is demonstrated through initiatives focused on education, employee activation, transparency by sharing workforce data publicly, and implementing policies that drive sustained changes, particularly in recruiting and compensation. They are also actively pursuing pay equity, with their analysis showing 99% equal pay between men and women and white and BIPOC employees in similar roles.

Ethnically diverse
Gender diverse
LGBTQ+ representatiion

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