
IntelePeer
IntelePeer is a communications automation platform provider that leverages AI and analytics to enhance customer experiences and streamline operations.
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IntelePeer is a cloud communications company specializing in communications automation platforms (CAPs) powered by artificial intelligence (AI). Their mission is to help businesses improve their customer experience, reduce costs, and increase productivity by automating their customer interactions. IntelePeer offers a suite of products, including SmartAgent for inbound contact centers, SmartOffice for regional offices, and SmartFlows for omnichannel communication workflow solutions. Their platform is designed to be easy to use, scalable, and integrates seamlessly with a variety of enterprise business applications.
IntelePeer is committed to providing industry-leading time-to-value with automated communication solutions that are designed to work seamlessly with existing business software and infrastructure. They offer low- and no-code solutions, making their products accessible to a wide range of users, regardless of their coding experience. IntelePeer also emphasizes trust and security, ensuring their platform meets the regulatory requirements of the most demanding enterprises, including GDPR, HIPAA, PCI, and CDPA.
Flexibility
IntelePeer offers employees a high degree of flexibility, with the majority of roles being fully remote, regardless of location. This allows employees to work from anywhere, promoting a flexible work-life balance and the ability to manage personal commitments.
Benefits
IntelePeer offers a comprehensive benefits package designed to support employee well-being and financial security. Benefits include unlimited paid time off, paid holidays, competitive medical, dental, and vision insurance for employees and their dependents, a 401K retirement plan, stock options, company-paid life insurance, voluntary short-term and long-term disability, health and flexible savings accounts, cellphone, gym, and internet reimbursement, paid parental leave, tuition reimbursement, an employee assistance program, and free snacks at their office locations in Denver and Fort Lauderdale.
Mission
IntelePeer is a leading provider of AI-powered communications automation solutions that help businesses improve their customer experience, reduce costs, and increase productivity. Their goal is to revolutionize the communications industry by offering rapidly deployable, seamless solutions that work with existing infrastructure and offer a range of low/no-code options to make their solutions accessible to all. IntelePeer strives to deliver exceptional customer experiences by leveraging the power of generative AI to deliver highly automated, personalized interactions across multiple communication channels.
Culture
IntelePeer promotes a culture that values collaboration, innovation, and customer satisfaction. They strive to create a positive and inclusive environment where employees feel empowered to contribute their best work. Their core values, which emphasize delighting customers, spreading positivity, leading with innovative solutions, and increasing open communication, guide their everyday actions. This culture is reflected in their commitment to diversity and inclusion, their investment in employee well-being, and their focus on professional development.
DE&I
IntelePeer is committed to creating a diverse and inclusive workplace, where all employees feel respected and empowered. They have signed the CEO Action for Diversity & Inclusion pledge, signifying their commitment to creating a trusting environment where everyone feels embraced. Their actions include promoting a hybrid work environment to reduce their environmental footprint, donating time and resources to charitable organizations, and providing accessibility resources and accommodations to employees with disabilities.
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