The Work Index by Flexa

Insurance Samadhan

Insurance Samadhan is a tech platform dedicated to resolving insurance grievances and empowering policyholders in India.

https://www.insurancesamadhan.com/
5.7

/10

Transparency ranking

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Description

Insurance Samadhan is a platform that aims to empower insurance policyholders in India by resolving grievances and helping them navigate complex insurance issues. They specialize in assisting customers who have faced issues such as mis-selling, claim rejections, delays in processing, and short-settlement of claims. Their services include claim rejection support, delay in claim process assistance, claim short-settlement mediation, and guidance on mis-selling of insurance policies.

Insurance Samadhan is dedicated to customer satisfaction and utilizes cutting-edge technology to streamline the resolution process. They provide transparent services with no upfront charges, only charging a success fee once the customer receives their claim amount. Their team consists of experienced insurance professionals with over 100 years of combined expertise in resolving insurance claims, ensuring a high level of knowledge and support for their clients.

Mission

Insurance Samadhan is a tech platform committed to empowering insurance policyholders in India by tackling the crisis of customer confidence in the insurance industry. They aim to improve the customer experience by addressing common grievances like mis-selling, unjust claim rejections, delays, and short-settlements. Their vision is to be the most trusted platform for enhancing faith in the insurance ecosystem.

Automation
Data-driven
Disruptor
Healthcare
Improving quality of life/health
Social impact led
Soonicorn
Tech for good

Culture

Insurance Samadhan promotes a customer-centric culture that prioritizes empathy, integrity, and commitment to excellence. They strive to create a positive impact in the lives of their clients by delivering exceptional value through their services. The company emphasizes trust, both internally and externally, fostering strong relationships within the team and with their partners. They are also committed to inclusivity, ensuring equal access to opportunities for everyone.

Agile and dynamic
Entrepreneurial
People-first
Progressive
Supportive
Transparent

DE&I

Insurance Samadhan emphasizes an inclusive approach across all aspects of their business. They promote a culture where everyone feels valued and respected, ensuring equal access to opportunities regardless of background or identity. This commitment to diversity, equity, and inclusion is reflected in their team composition, leadership, and partnerships.

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