Infinity

Infinity is a leading provider of call tracking and call analytics solutions, helping businesses understand and improve their customer conversations. Founded in 2011, the company has grown rapidly, now employing over 115 people across five locations in the UK and US. Their mission is to help businesses make smarter decisions and deliver better customer experiences through their innovative call intelligence platform.

Infinity's platform offers a comprehensive suite of tools, including call tracking, Conversation Analytics, and Smart Match, designed to provide insights into customer journeys before, during, and after phone calls. They cater to a wide range of businesses, from small businesses to large enterprises, across various sectors, including automotive, financial services, healthcare, and retail. Their commitment to customer success is reflected in their dedicated support team, extensive onboarding and training resources, and numerous integrations with other popular marketing and CRM platforms.

Infinity offers flexible work patterns, including a 4.5 day working week, with most roles based in the office on Tuesdays and Thursdays. The company also offers hybrid working options and half-day Fridays for some roles, as well as enhanced parental leave and the opportunity to shape future working arrangements through feedback sessions.

Infinity offers a comprehensive benefits package for employees, including a 4.5-day work week, 25 days of holiday, private healthcare, EAP and Life Assurance, tech schemes and a new starter budget, learning and development opportunities, team building events, enhanced parental leave, flexible work patterns, and a feedback platform to shape the future of work.

Infinity is a leading provider of call tracking and analytics software that helps businesses understand and improve their customer conversations. Their mission is to empower businesses with call intelligence so they can make smarter decisions, enhance customer experiences, and drive revenue growth. Their platform offers a suite of tools that track calls, analyze conversation content, and provide insights into customer journeys, enabling businesses to optimize their marketing campaigns, sales processes, and customer service strategies.

Infinity promotes a culture of collaboration, innovation, and growth. They value their employees' wellbeing and offer a 4.5-day work week, 25 days of holiday, private healthcare, and regular team building opportunities. They also encourage feedback and provide learning and development opportunities to help employees grow their careers. This culture is reflected in their commitment to driving positive change and providing exceptional customer service, which is evident in their mission to help businesses make smarter business decisions and improve customer experiences.