InDebted

InDebted is a debt collection agency that seeks to revolutionize the industry by prioritizing customer experience and providing a more empathetic and transparent approach to debt recovery. Founded by Josh Foreman, InDebted has developed an AI-powered platform called "Collect" that utilizes omnichannel convenience, data-informed personalization, and a focus on customer autonomy to deliver a smoother and more effective debt management experience. Their digital-first approach empowers customers to manage their debt in a way that suits them, whether it's through their mobile app, email, or phone call.

InDebted has experienced significant growth since its founding, expanding its operations to include the United Kingdom, United States, Canada, Australia, and New Zealand. They have garnered a reputation for their innovative approach, earning accolades such as "Australia's Best Place to Work" by the Australian Financial Review. Their dedication to compliance and customer-centric practices has earned them trust from leading organizations across various sectors, solidifying InDebted's position as a game-changer in the debt collection space.

InDebted offers a variety of flexible work arrangements, including remote work and flexible hours, to support a positive work-life balance for its employees. They actively promote a culture of autonomy and flexibility, allowing individuals to choose how and where they work.

InDebted is a debt collection agency that aims to change the debt recovery experience for both businesses and consumers by providing a better, more customer-centric approach. Their mission is to be the preferred choice for customers seeking support on their debt-free journey, believing that everyone deserves a fair and empathetic experience when dealing with debt. InDebted uses technology to personalize communication and provide flexible options for managing debt, empowering individuals to take control of their financial situation.

InDebted promotes a culture focused on creating a better debt collection experience for customers, emphasizing respect, empathy, and transparency. They aim to be the preferred choice for customers on their debt-free journey, providing personalized support and a digital-first approach to help people manage their debt in a way that works for them. This customer-centric approach extends to their employees, who are encouraged to be friendly and helpful, creating a positive and supportive work environment.

InDebted's approach to diversity, equity, and inclusion emphasizes a culture of respect and empathy, evident in their mission to transform debt collection by treating individuals with dignity. They actively promote diversity across their workforce and leadership, ensuring a range of perspectives and experiences, which contributes to their innovative and customer-centric approach. This commitment to DEI is reflected in their policies, practices, and dedication to creating an inclusive and equitable workplace.