The Work Index by Flexa

IDFC FIRST Bank

IDFC FIRST Bank is a new-age universal bank in India focused on ethical, digital, and social good banking.

6.9

/10

Transparency ranking

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Description

IDFC FIRST Bank is a new-age universal bank in India, founded in 2018 by the merger of IDFC Bank and Capital First. The bank is known for its customer-centric approach, particularly its zero-fee banking model that applies to all savings account services. IDFC FIRST Bank is also a pioneer in digital banking, offering an advanced mobile app with over 250 features, including goal-based investing, UPI on credit cards, and seamless NRI banking services. The bank emphasizes ethical banking, with its products and services reflecting a "Near and Dear" Test, meaning they are designed for the benefit of both the customer and the employee.

Beyond banking, IDFC FIRST Bank is dedicated to social good. The bank has financed over 40 million customers, including micro-entrepreneurs, SMEs, and rural communities. Its CSR initiatives, known as FIRST IMPACT, are focused on entrepreneurship, education, sanitation, and community well-being. IDFC FIRST Bank has received numerous awards for its digital innovation, corporate governance, and social impact, positioning itself as a leader in the evolving Indian banking landscape.

Flexibility

IDFC FIRST Bank is a company that offers a variety of job opportunities across various experience levels. The company values employee well-being and offers a supportive work environment that enables individuals to find their purpose and grow. However, the provided content does not provide any specific information on the job flexibility provided by the company.

Benefits

IDFC FIRST Bank offers a comprehensive employee value proposition, emphasizing growth opportunities, cutting-edge technology, and a strong, supportive culture. The bank provides opportunities to learn from experienced leaders, fosters a purpose-driven environment aligned with ethical practices, digital innovation, and social responsibility, and offers a dynamic work culture that encourages creativity and customer focus. The bank also prioritizes employee well-being, offering a range of benefits and a focus on professional development, making it an attractive workplace for those seeking a challenging and rewarding career in the banking sector.

Mission

IDFC FIRST Bank is on a mission to build a world-class bank in India guided by ethical principles, powered by technology, and committed to being a force for social good. They aim to touch the lives of millions of Indians in a positive way by providing customer-friendly banking solutions and making a tangible difference in communities through their social impact initiatives.

Automation
Data-driven
Disruptor
Environmental impact driven
Social impact led
Sustainability
Tech for good

Culture

IDFC FIRST Bank fosters a culture that emphasizes ethical conduct, customer-centricity, and innovation. They aim to build a world-class bank where employees are empowered to deliver exceptional service and drive positive social impact. The bank promotes a collaborative environment where employees are encouraged to think creatively and contribute to the company's growth. This culture is also reflected in their commitment to digital transformation, ensuring that employees have access to cutting-edge technology to deliver a seamless banking experience.

Agile and dynamic
Autonomous
Collaborative
Entrepreneurial
Fast-paced
People-first
Progressive
Supportive
Transparent

DE&I

IDFC FIRST Bank is committed to diversity, equity, and inclusion, believing it is essential for success. They strive to build a workforce that reflects the communities they serve and where all employees feel respected, valued, and empowered. They promote a culture of belonging, where diverse perspectives are embraced, and everyone has an equal opportunity to contribute and thrive.

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