The Work Index by Flexa

ICS AI Ltd

ICS.AI is a UK-based company specializing in AI transformation for the public sector, focusing on improving efficiency and resident engagement through its SMART: platform.

https://www.ics.ai/
5.7

/10

Transparency ranking

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Description

ICS.AI is a UK-based company specializing in AI transformation for the public sector. Their award-winning SMART: AI platform provides generative AI solutions for local government, education, central government, housing, and healthcare. They offer a diverse range of AI assistants, known as SMART: Copilots, designed to seamlessly integrate with the Microsoft Copilot ecosystem. These Copilots are pre-trained on thousands of sector-specific topics, ensuring they can handle a wide range of inquiries with high accuracy.

ICS.AI's mission is to empower organizations to become AI-first, redefining excellence in public service delivery. Their solutions aim to improve efficiency, accessibility, and personalization, offering a more efficient and engaging experience for both citizens and staff. With a focus on ethical AI and a commitment to social values, ICS.AI is leading the way in leveraging the power of AI for a smarter, more compassionate world.

Mission

ICS.AI is a leading UK-based company focused on AI transformation for the public sector. Their mission is to help public service organizations become AI-first by providing a proprietary SMART: platform and bespoke AI transformation services. This includes delivering advanced conversational AI technology, including their SMART: Copilot Suite, which offers specialized AI assistants tailored to various sectors like education, local government, health, and housing. By leveraging their AI expertise, ICS.AI aims to enhance efficiency, accessibility, and personalization in public service delivery, ultimately setting a global standard for excellence and impact.

Automation
Data-driven
Disruptor
Environmental impact driven
Social impact led
Sustainability
Tech for good

Culture

ICS.AI fosters a culture built on innovation, collaboration, and a dedication to ethical AI solutions. The company emphasizes diversity and inclusivity, valuing the unique perspectives each team member brings. This environment encourages a shared passion for using AI to make a positive impact on the world, particularly within the public sector. ICS.AI actively promotes a human-centric approach to AI integration, ensuring that technology enhances human capabilities and doesn't replace them.

Agile and dynamic
Collaborative
Engaging
Entrepreneurial
People-first
Progressive
Supportive

DE&I

ICS.AI emphasizes diversity and inclusion within its workforce, recognizing the value of unique perspectives in driving ethical AI innovation. They celebrate the diverse backgrounds of their team members, fostering a collaborative environment where individual contributions resonate with the communities they serve, ultimately aiming to build a more compassionate world powered by AI.

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