Honest Mobile

Honest Mobile is a UK-based mobile network that prides itself on offering a more ethical and customer-centric approach than traditional networks. They offer competitive SIM-only plans with features such as unlimited UK calls and texts, loyalty discounts that decrease your monthly bill over time, and free EU roaming for the first five days of each trip. They are also committed to environmental sustainability, being the UK's first B Corp certified mobile network and achieving carbon-negative status.

Honest Mobile distinguishes itself with its focus on transparency and customer service. Their user-friendly app allows customers to manage their plans, track usage, and contact customer support with ease. Honest Mobile's innovative Smart SIM technology offers enhanced UK signal and free global roaming for over 100 apps, providing a more seamless and reliable mobile experience. They are a company that truly cares about its customers and the planet, setting a new standard for the mobile industry.

Honest Mobile offers a hybrid-first work environment for their Customer Support Executive role. This means that employees can choose to work remotely from anywhere in the UK or opt for a hybrid arrangement where they work from the London office at least one day a week.

Honest Mobile offers a comprehensive benefits package, demonstrating a commitment to employee wellbeing and growth. Benefits include a competitive salary, ownership in the company through an EMI option scheme, 33 days of annual leave, birthday off, an Honest SIM card and refurbished phone, one paid volunteering day annually, a wellbeing budget through Heka, a Cycle to Work scheme, and a £500 annual learning budget. Additionally, the company provides monthly team socials and events, fostering a fun and collaborative work environment.

Honest Mobile is a mobile network dedicated to disrupting the industry by providing customers with transparent, affordable, and sustainable mobile plans. They aim to offer better customer service, rewarding loyalty with monthly bill reductions and promoting eco-conscious practices by offsetting carbon emissions. Honest Mobile seeks to create a more equitable and environmentally responsible mobile experience for everyone.

Honest Mobile promotes a culture that values transparency, customer focus, and positive impact. They emphasize doing things differently than the "big guys" by offering ethical and sustainable mobile services. This approach translates into a fast-paced, entrepreneurial environment where employees are encouraged to challenge the status quo and drive innovation. They believe in rewarding customer loyalty and providing exceptional support, mirroring their commitment to building a strong and inclusive team.

Honest Mobile is committed to creating a diverse and inclusive workplace where everyone feels like they belong and are valued. They believe that their differences make them stronger and actively encourage applications from people of all backgrounds and identities. Honest provides support for their team to thrive and do their best work, regardless of ethnicity, sexuality, gender identity, disability, neurodiversity, caregiver status, economic background, or any other factor.