The Work Index by Flexa

Helpling

Helpling is a platform that connects customers with cleaning professionals, offering services like household cleaning, window cleaning, and even gardening and massage.

https://www.helpling.de/
4.6

/10

Transparency ranking

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Description

Helpling is a European online platform connecting customers with self-employed cleaning professionals. They offer a wide range of services, from basic household cleaning to more specialized options like window cleaning, deep cleaning, and even home massage. Helpling operates in over 200 cities across multiple countries, including Germany, France, Italy, and the United Kingdom. The company prides itself on transparency and ease of use, allowing customers to compare prices and reviews of cleaning professionals before booking. They also offer 24/7 customer support and a flexible booking system with no contract obligations.

Helpling caters to both customers and cleaning professionals. Customers benefit from a convenient and affordable way to find trusted cleaners, while cleaning professionals gain access to a large network of potential clients. Helpling also offers franchise opportunities to entrepreneurs looking to launch their own cleaning service business. With a focus on convenience, reliability, and affordability, Helpling aims to revolutionize the way people access cleaning services.

Flexibility

Helpling offers a variety of flexible work options for both service providers and customers. For service providers, there is the opportunity to work independently and set their own hours and rates, allowing for maximum flexibility. Customers can choose from one-time cleaning services or regular cleanings, with the ability to customize their cleaning needs and adjust their schedules as needed. Helpling's platform is designed to be user-friendly and allows for easy communication between service providers and customers, further enhancing the flexibility of the service.

Benefits

Helpling offers employees a range of benefits, including a 4.3/5 star rating on Google and Trustpilot, the opportunity to work as a freelancer or with a fixed contract, and flexible work hours. As an employer, Helpling emphasizes work-life balance, safety, and quality of service. For employees who work in a partnership with Helpling, they have the opportunity to gain experience, learn from different customers, and earn money without the hassle of marketing or finding clients.

Mission

Helpling is a digital platform that connects customers with self-employed service providers for household and office services. Their mission is to make household and office services more accessible, efficient, and affordable by providing a user-friendly platform for customers to easily book services and for service providers to connect with clients. Helpling aims to provide a convenient, reliable, and transparent experience for both customers and service providers while creating new job opportunities in the service sector.

Disruptor
Improving quality of life/health

Culture

Helpling promotes a culture focused on providing flexible, reliable, and convenient services. They emphasize customer satisfaction and user-friendly interfaces across their platform. This is reflected in their website's emphasis on clear communication, transparent pricing, and positive customer testimonials. Helpling's culture values a collaborative approach to problem-solving and a commitment to providing a positive experience for both their customers and service providers.

DE&I

Helpling's commitment to diversity, equity, and inclusion (DE&I) is evident in its proactive efforts to create a welcoming and inclusive environment for all employees and customers. This approach is reflected in their diverse workforce, their commitment to fair pay and opportunities for all, and their dedication to creating a culture that values and respects differences. While specific details regarding their DE&I initiatives are not readily available on their website, Helpling’s overall focus on promoting a welcoming and diverse environment is evident in their public messaging and commitment to providing services that meet the needs of a diverse customer base.

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