
HelloTech Inc.
HelloTech is a nationwide tech support company that provides in-home and online services for computer, smart home, audio and video, and mobile devices.
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HelloTech is a nationwide tech support service provider offering both in-home and online solutions for a variety of technological needs. They specialize in TV mounting, computer support, WiFi troubleshooting, smart home setup, home theater installation, and mobile device assistance. They pride themselves on their expert technicians, who are carefully vetted and insured, and offer a satisfaction guarantee to ensure customer peace of mind.
HelloTech also provides various membership plans designed to cater to different levels of technical support needs. Their memberships offer perks like 24/7 online support, home technology checkups, premium antivirus software, and password managers. In addition to their service offerings, HelloTech also operates "HelloTech How," a website featuring guides and tutorials for common tech issues, aiming to empower customers to troubleshoot problems independently.
Flexibility
HelloTech offers significant job flexibility to its technicians. They can set their own schedules, only accepting the jobs they want to work. This allows technicians to control their workload and create a work-life balance that suits them.
Benefits
HelloTech offers a comprehensive benefits package to its employees, including health insurance, dental insurance, vision insurance, life insurance, disability insurance, paid time off, sick leave, and a 401(k) retirement plan. The company also offers a variety of employee discounts and perks, such as free or discounted tech support services, and opportunities for professional development and advancement.
Mission
HelloTech is a nationwide provider of on-demand tech support, installation, and repair services for both homes and businesses. They aim to simplify technology by connecting customers with vetted and insured technicians who can help with a wide range of needs, from TV mounting and computer repair to smart home setup and WiFi optimization.
Culture
HelloTech promotes a culture of expertise, professionalism, and helpfulness, emphasizing its commitment to providing exceptional customer service and a positive experience for both its technicians and customers. They value a community-oriented atmosphere where technicians are encouraged to grow their skills, share knowledge, and make a difference in the lives of their clients. This is reflected in their focus on hiring qualified and passionate individuals, providing ongoing training, and ensuring technicians feel empowered to deliver a 5-star experience.
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