The Work Index by Flexa

HealthHero

HealthHero is a digital-first healthcare provider that connects smart technology with gold-standard clinical expertise to make high-quality healthcare accessible to millions.

https://www.healthhero.com/
6.0

/10

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Description

HealthHero is a European leader in digital healthcare, providing a range of services designed to simplify healthcare and improve lives. They combine smart technology with gold-standard clinical expertise to make high-quality healthcare accessible to millions. Their services are available to individuals, organizations, and governments. They offer a whole-health approach, focusing on prevention, consultation, guidance, and management, and provide a range of services including virtual GP consultations, mental health support, physiotherapy, and personalized self-care programs.

HealthHero is committed to delivering high-quality services, boasting a multidisciplinary team of over 4,200 clinicians covering 30+ specialties across 4 markets. They are also committed to innovation, developing digital tools to enhance the patient and practitioner experience, save clinical time, and reduce costs. They offer a range of digital tools, including a Health Risk Assessment, Symptom Assessment, and a Smart Mental Health chatbot. HealthHero has a strong track record of success, with consecutive outstanding CQC ratings for their NHS services and a patient satisfaction score of 96%.

Flexibility

HealthHero offers a flexible work environment with remote, hybrid, and flexible roles available. They encourage applications from all areas of the community and work hard to eliminate unconscious bias in their recruitment process. They are committed to supporting employees and providing them with the opportunity to achieve a good work/life balance.

Hybrid

Benefits

HealthHero offers a comprehensive benefits package to its employees, including generous holiday allowances exceeding statutory requirements, competitive salaries, a company pension scheme with a 5% employee contribution matched by the company, a recruitment referral incentive scheme, childcare vouchers (subject to eligibility), discretionary life assurance for employees under state retirement age, automatic enrolment into the Simply Health Cash Plan, and a discretionary annual bonus scheme of up to 10% of annual salary (subject to eligibility).

Enhanced parental leave

Mission

HealthHero is a leading digital-first healthcare provider in Europe dedicated to simplifying healthcare and improving lives by connecting smart technology and gold-standard clinical expertise. They offer a range of services for individuals, organizations, and governments, including virtual GP consultations, mental health support, physiotherapy, and personalized self-care programs. Their goal is to make high-quality healthcare accessible to millions by providing convenient, affordable, and efficient solutions.

Data-driven
Disruptor
Healthcare
Improving quality of life/health
Science and research driven
Social impact led
Tech for good

Culture

HealthHero promotes a culture of innovation and collaboration where employees are empowered to achieve excellence in delivering patient-centered care. They value diversity, respect, and strive to simplify processes for greater clarity and efficiency. Their commitment to continuous learning and development ensures that their team stays abreast of changes in the healthcare landscape while being rewarded for their hard work and dedication.

Agile and dynamic
Collaborative
Engaging
Entrepreneurial
Fast-paced
Fun
Meritocratic
People-first
Progressive
Supportive
Transparent

DE&I

HealthHero is committed to valuing diversity and promoting equality, aiming to provide fair, accessible services for all and create a workforce that reflects the communities they serve. They actively seek to remove barriers to access, deliver culturally competent services and ensure equitable outcomes for all, regardless of race, ethnic group, religion, disability, age, gender, sexual orientation, or mental health status. They are a disability confident employer, holding a 'Pluss Certificate of Partnership', which recognizes their commitment to supporting individuals of all abilities in achieving a career.

Disability representation

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