Haptik

Haptik is a leading global Conversational AI platform that empowers businesses to build and deploy intelligent virtual assistants (IVAs) to enhance customer experiences, automate tasks, and drive business efficiency. Their solutions are built on a decade of expertise in AI, machine learning, and natural language processing, catering to diverse industries like retail, fintech, insurance, healthcare, and education. Haptik specializes in crafting bespoke solutions for each client, ensuring optimal performance and integration with existing systems.

Haptik emphasizes its commitment to providing robust security and data privacy, with enterprise-grade scalability and compliance with GDPR and ISO: 27001. They also offer a comprehensive customer success program, providing dedicated support to guide clients through their Conversational AI journey, from initial setup to ongoing optimization.

Haptik is a conversational AI platform that empowers businesses to build intelligent virtual assistants (IVAs) to enhance customer experiences, streamline operations, and drive revenue. They help companies engage customers across multiple channels, including WhatsApp, and provide a variety of solutions, including automated customer support, lead generation, and commerce. Their goal is to revolutionize customer interaction by providing intuitive and personalized AI-powered experiences, ultimately boosting business efficiency and customer satisfaction.

Haptik promotes a culture that prioritizes innovation, collaboration, and passion. They value employees who are proactive, take ownership of their work, and are comfortable working at a fast pace. The company encourages a fun and dynamic work environment where employees are encouraged to take breaks and recharge, fostering a balance between hard work and well-being.

Haptik is committed to fostering a diverse, equitable, and inclusive workplace. They believe in creating a culture where every individual feels respected, valued, and empowered to contribute their unique perspectives and talents. They actively seek out and cultivate a diverse workforce, promoting equal opportunities for all and offering inclusive policies that support a sense of belonging. Their commitment to DEI is demonstrated through their hiring practices, employee resource groups, and initiatives aimed at promoting understanding and awareness across the organization.