Gridspace

Gridspace is a leading artificial intelligence company specializing in conversational speech and language technology. They are known for their innovative AI voice agents, particularly Grace, designed to automate various tasks in contact centers for various industries. They are also creators of Sift, a contact center automation software that analyzes call transcripts, providing insights and accelerating issue discovery. Gridspace’s team boasts strong roots in Stanford, MIT, and CMU, recognized as pioneers in their field.

Gridspace offers a comprehensive suite of products and services that help businesses improve customer experience, increase efficiency, and drive revenue. Their focus is on providing real-world solutions that address the needs of contact centers and developers. They prioritize data security and compliance, offering a range of certifications including PCI Level 1, SOC 2 Type 2, GDPR, HITRUST, and HIPAA. Gridspace is committed to helping businesses leverage the power of AI to create better customer interactions and unlock new possibilities.

Gridspace offers flexible working arrangements, including a hybrid work model where employees can split their time between working in the office and working from home. This flexibility allows employees to balance their work and personal lives and to have greater control over their work schedule. The company also offers a summer internship program for students interested in speech software or conversational AI.

Gridspace offers a competitive benefits package for its employees, including competitive base salaries and substantial equity grants. They provide comprehensive health, dental, and vision insurance plans for employees and their families, along with a free gym membership. Employees can also take advantage of a 401k retirement savings plan with matching contributions. These benefits demonstrate Gridspace's commitment to employee well-being and financial security.

Gridspace is an applied AI company focused on building innovative voice technology and AI software for contact centers. Their mission is to empower businesses with cutting-edge conversational AI agents, like their flagship product Grace, to automate routine tasks, improve customer experiences, and enhance efficiency in industries such as healthcare, finance, and retail.

Gridspace cultivates a fast-paced, collaborative, and innovative work environment where employees are encouraged to contribute their expertise and push the boundaries of conversational AI. With roots in Stanford, MIT, and CMU, the company embraces a multidisciplinary approach, valuing the contributions of designers and engineers alike. Their dedication to developing cutting-edge speech software fosters a learning and growth-oriented culture that encourages team members to explore the edge of what's possible in the field of speech and language machine learning.

Gridspace is committed to fostering a diverse and inclusive workplace that embraces the unique perspectives and backgrounds of its employees. They strive to create an environment where everyone feels valued, respected, and empowered to contribute their best work. Their efforts to promote diversity, equity, and inclusion are demonstrated through their recruitment practices, employee resource groups, and initiatives that address bias and promote equity. They are committed to creating a workplace where every individual can thrive and reach their full potential.