The Work Index by Flexa

Goodbill

Goodbill helps plans and patients save money on hospital bills by negotiating prices and identifying coding errors.

https://www.goodbill.com/
5.9

/10

Transparency ranking

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Description

Goodbill is a healthcare cost containment company focused on making healthcare billing more transparent, trustworthy, and affordable. They specialize in helping patients and healthcare plans negotiate hospital bills, leveraging a combination of AI, medical coding expertise, and real visit data to identify errors and inflated charges. Their services include 501(r) discount eligibility screening, pre-payment claim reviews, and member-driven savings solutions for self-funded plans.

Goodbill is known for its user-friendly platform, transparent pricing, and exceptional customer service. They offer a 100% free service for consumers unless they find savings, charging a 20% commission on any money saved. The company is committed to building trust and confidence into every healthcare transaction, empowering patients and healthcare plans to make informed decisions and maximize savings.

Flexibility

Goodbill offers a fully remote-first work environment, allowing employees to work from anywhere. They embrace a flexible work schedule, encouraging employees to set their own hours to achieve a healthy work-life balance. Unlimited PTO provides ample opportunity for employees to recharge and take time off as needed.

Remote
Fully flexible hours

Benefits

Goodbill offers a comprehensive benefits package to its employees. This includes medical, dental, and vision insurance, along with a primary care membership of their choice. Additionally, employees have access to unlimited, free Goodbill services, unlimited PTO, and the flexibility to work anytime and anywhere. They provide a stipend to upgrade home setups and pay for internet bills, or to work from co-working spaces.

WFA scheme

Mission

Goodbill is a company dedicated to making healthcare billing transparent, trustworthy, and affordable. They help both patients and health plans save money through claim reviews that identify inflated charges and 501(r) discount eligibility checks. Goodbill leverages artificial intelligence, licensed coders, and clinicians, along with real visit data, to ensure members are paying only what's fair for their care.

Automation
Data-driven
Disruptor
Healthcare
Improving quality of life/health
Social impact led
Tech for good

Culture

Goodbill promotes a culture that is driven by a passion for making healthcare more affordable and transparent. They are committed to working quickly and decisively, sweating the details, and leading without ego. This culture is reflected in their commitment to providing a world-class member experience, with personalized support, smart automation, and bilingual support available 7 days a week. Goodbill also prioritizes a strong sense of ownership and accountability, believing that the team's happiness and health depend on it.

Agile and dynamic
Entrepreneurial
People-first
Progressive
Supportive
Transparent

DE&I

Goodbill is committed to building a diverse, equitable, and inclusive workplace. They explicitly state that they hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. This commitment is reflected in their remote-first work environment, which allows employees to set their own hours and work from anywhere, promoting flexibility and inclusion. They also offer competitive benefits, including medical, dental, and vision, along with unlimited PTO, to create a supportive environment that prioritizes employee well-being.

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