Glassbox

Glassbox is a leading provider of digital experience intelligence, offering a comprehensive platform that captures and analyzes 100% of user interactions and technical events across websites and mobile apps. Their tagless data capture technology eliminates the need for manual tagging, providing a complete picture of customer behavior. Glassbox leverages artificial intelligence (AI) to surface actionable insights, identify friction points, measure business impact, and prioritize improvements that optimize conversions, enhance customer satisfaction, and drive revenue growth.

Glassbox caters to a wide range of industries, including financial services, insurance, retail & e-commerce, travel & hospitality, and telecom. Their platform empowers teams across marketing, product, UX, customer experience, data & analytics, engineering & DevOps, customer service, and compliance to gain deeper customer understanding and deliver better digital experiences. Glassbox's commitment to data privacy and security, along with its user-friendly interface and robust integrations, make it a trusted partner for businesses seeking to optimize their digital channels and achieve digital excellence.

Glassbox is a customer experience analytics platform that helps companies understand how users interact with their websites and mobile apps, providing insights into customer behavior and technical performance. The company's mission is to empower businesses to create better digital experiences by providing them with the tools and insights they need to identify and address customer struggles, optimize journeys, and increase conversion rates. Their platform captures 100% of digital events, automatically, with zero manual tagging required.

Glassbox fosters a highly energized and fast-paced work environment, valuing data-driven decision making and prioritizing customer experience improvement. They emphasize objectivity, honesty, and transparency in their work, fostering a collaborative environment where employees are encouraged to share insights and work together towards achieving positive outcomes.

Glassbox is committed to building a diverse and inclusive workplace where everyone feels respected, valued, and empowered to contribute their best work. They are dedicated to creating a culture of belonging where individuals from all backgrounds are welcomed and have equal opportunities to thrive. This is reflected in their commitment to recruiting, developing, and retaining a diverse workforce, as well as fostering a culture of inclusivity through employee resource groups, diversity training, and mentorship programs.