GigaML

GigaML is a company that provides AI-powered customer support agents for B2C companies. They offer a variety of features, including voice and chat agents, workflow builder, multilingual support, and seamless integrations. GigaML boasts that their agents can handle a wide range of customer queries, freeing up human agents for more complex issues. They also highlight the benefits of using their AI agents, such as reduced hold times, increased sales, and improved customer satisfaction.

GigaML has been recognized for their success in helping businesses scale their customer support operations, as evidenced by their partnership with Zepto, a quick commerce giant. GigaML's AI solutions have enabled Zepto to handle a significant volume of customer tickets while decreasing resolution times and maintaining consistent service quality. GigaML is positioned as a valuable tool for businesses looking to automate tedious tasks in customer support and sales, ultimately leading to improved efficiency and customer experience.

GigaML empowers B2C companies to revolutionize customer support with AI-powered voice and chat agents. They offer a powerful workflow builder to automate tedious tasks, reduce hold times, and increase customer satisfaction scores. Their AI models are designed to sound human-like and seamlessly integrate with existing tools and data repositories, making it easy for businesses to adopt and see results quickly.

GigaML promotes a fast-paced and innovative culture focused on using AI to solve real-world problems, particularly in the customer service and sales sectors. The company values efficiency and results, evident in their emphasis on automating tedious tasks and achieving quick resolution times. They also prioritize growth and scalability, aiming to support companies experiencing rapid expansion. This is reflected in their work with Zepto, a quick commerce giant experiencing significant growth.