The Work Index by Flexa

Frontier Internet

Frontier Internet is a telecommunications company that provides fiber optic internet, television, and phone services to residential and business customers in the United States.

https://frontier.com/
5.5

/10

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Description

Frontier Internet is a leading communications provider in the U.S., delivering fiber-optic internet, TV, and phone services to millions of consumers and businesses across 25 states. They are known for their commitment to providing high-speed, reliable connectivity, particularly through their fiber-optic network, and aim to "Build Gigabit America" by closing the digital divide and providing advanced digital infrastructure to underserved communities.

Frontier offers a variety of internet plans, including fiber options with speeds up to 7 Gbps, and bundles their services to provide comprehensive solutions for home and business customers. They are committed to sustainability, using energy-efficient fiber networks and promoting diversity and inclusion within their workforce and supply chain. Frontier also prioritizes customer satisfaction, offering flexible plans, transparent pricing, and strong customer support.

Flexibility

Frontier Internet offers a range of job flexibility options, including hybrid remote/office settings, full-time remote positions, and in-person roles. Hybrid roles allow employees to split their time between working from home and an assigned office location, while fully remote positions enable employees to work entirely from home. Frontier also employs a number of in-person roles that require employees to report to a specific work location on a regular basis.

Benefits

Frontier offers a comprehensive benefits package that prioritizes employee well-being and financial stability. Their benefits include starting day one medical, dental, vision, and prescription drug plans, a generous 401k match, and a tuition assistance program covering 50% of eligible expenses. They also provide a ramp and training pay equal to full target compensation during onboarding, along with personal and work-life balance resources, employee resource groups, 20 PTO days plus 10 paid holidays, mileage reimbursement, a performance-based promotion path, same-sex spouse and domestic partner benefits, 10 weeks of paid parental leave, up to $10,000 in adoption assistance, 3 weeks of paid caregiver leave, and a company-provided laptop, tablet, and cell phone.

Enhanced parental leave

Mission

Frontier Internet is committed to "Building Gigabit America," a mission focused on providing high-speed fiber internet connectivity to consumers and businesses across the United States. They believe in bridging the digital divide, supporting a digital society, and achieving environmental sustainability through their energy-efficient fiber network. Their goal is to create the digital infrastructure necessary for the country to thrive today and into the future.

Disruptor
Environmental impact driven
Sustainability

Culture

Frontier Internet emphasizes a culture of inclusion, collaboration, and innovation. They promote a sense of community and commitment to their purpose of Building Gigabit America, fostering a sense of pride in contributing to the nation's digital infrastructure. Their commitment to diversity and inclusion is evident in their recruitment efforts, as well as their dedication to supporting a variety of employee resource groups. They encourage a growth mindset, valuing continuous learning and problem-solving, and offer benefits that prioritize the well-being of their employees and their families.

Collaborative
People-first
Progressive
Supportive
Transparent

DE&I

Frontier Internet is committed to diversity, equity and inclusion across its organization, believing it is key to delivering innovative and competitive communications services. They have established a Supplier Diversity Council to work with community organizations to identify and recruit qualified diverse-owned businesses and have implemented a supplier tracking database for easy access to certified diverse supply partners. Frontier is ranked #1 in Diversity by the California Public Utilities Commission (CPUC) in the Telecom/Broadband category, signifying their commitment to a diverse supply chain.

Ethnically diverse
Gender diverse
LGBTQ+ representatiion

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