Frame AI

Frame AI is a company that develops and delivers a streaming AI platform powered by their proprietary technology, STAG (Stream-Trigger Augmented Generation). This platform helps businesses analyze and understand customer conversations across various channels, including emails, support tickets, call transcripts, and social media. Frame AI's approach differs from traditional AI systems by focusing on identifying speaking behaviors and meanings within multi-speaker conversations, enabling it to provide valuable insights for customer-facing teams.

Frame AI's platform offers a range of solutions tailored to specific departments, including marketing, customer experience (CX), product, and success. It provides features like trait detection, complaint monitoring, proactive playbooks, trend analysis, and account health triggers, helping businesses make better decisions, improve customer satisfaction, and reduce churn. The company emphasizes its commitment to data security, being SOC 2 Type II certified and HIPAA compliant, while also offering on-premises deployments for enhanced privacy.

Frame AI offers competitive pay and great benefits to its employees, including opportunities to have a major impact on challenging problems, work with supportive coworkers, and be a part of a collaborative and intellectually stimulating environment.

Frame AI is an AI-powered platform that helps businesses understand and leverage customer conversations across all channels. Their mission is to bring frontier technology to industry-leading teams, focusing on understanding conversations, generating customer-specific insights from small data sets, and leveraging human expertise to turn natural language into structured action. Frame AI empowers businesses to make better decisions, improve customer experiences, and drive growth by providing real-time insights and actionable data from their customer interactions.

Frame AI fosters a collaborative and supportive environment where intellectual curiosity and innovation are valued. The company emphasizes a deep commitment to customer success, with a strong emphasis on building high-quality products and services. As an early-stage startup, Frame AI offers a fast-paced, dynamic work environment where individuals can make a significant impact, enjoy competitive compensation and benefits, and work alongside talented and passionate colleagues.

Frame AI is committed to fostering a diverse, equitable, and inclusive workplace. They value a collaborative environment where individuals from diverse backgrounds can contribute their unique perspectives and talents. This commitment is evident in their hiring practices, which actively seek out and support candidates from underrepresented groups. Frame AI also prioritizes professional development opportunities and mentorship programs for all employees to ensure equitable growth and success.