The Work Index by Flexa

Fortuna Health

Fortuna Health simplifies Medicaid enrollment and renewal for individuals and organizations.

https://www.fortunahealth.com/
5.4

/10

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Description

Fortuna Health is a digital platform that simplifies Medicaid enrollment and renewal. It provides a fast, simple, and digital way for individuals and families to navigate the complexities of Medicaid, offering features like eligibility checks, enrollment and renewal assistance, and ongoing support. Fortuna aims to streamline the process, eliminating the need for paper forms, long wait times, and confusing procedures.

The company's services extend beyond individual users, as it also partners with health plans, providers, and businesses to offer Medicaid navigation solutions. This approach aims to increase patient retention, improve provider revenue, and reduce care gaps within the Medicaid system. Fortuna's focus on technology and a consumer-centric approach has earned the trust of individuals, providers, and health plans alike.

Mission

Fortuna Health simplifies Medicaid enrollment and renewal for individuals, providers, and health plans, using a digital platform and licensed navigators to streamline the process and ensure members have access to affordable healthcare. They offer fast, simple, and secure enrollment and renewal processes, with multi-lingual support and ongoing eligibility screenings to ensure members never miss a deadline or opportunity.

Automation
Data-driven
Disruptor
Healthcare
Improving quality of life/health
Social impact led
Tech for good

Culture

Fortuna Health promotes a culture of accessibility and support, emphasizing the importance of simplifying complex healthcare processes for its users. This is reflected in their website, which uses clear language, provides helpful resources, and offers multi-lingual assistance. Fortuna values empathy and understanding, prioritizing the lived experiences of Medicaid members in their platform design and service delivery. The company's dedication to streamlining enrollment and renewal processes speaks to their commitment to creating a less stressful and more efficient experience for individuals navigating the healthcare system.

Agile and dynamic
Entrepreneurial
People-first
Progressive
Supportive

DE&I

Fortuna Health is committed to diversity, equity, and inclusion, evident in its platform's multilingual support for Spanish, Mandarin, and Russian. This commitment extends to its team, which is composed of certified and licensed navigators with diverse lived experiences, allowing them to effectively serve a broad spectrum of Medicaid members. Fortuna actively seeks to create an inclusive environment that reflects the communities it serves, fostering a sense of belonging and trust among its users.

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