
Forethought
Forethought is an AI-powered customer support platform that helps businesses automate and improve their customer service operations.
/10
Transparency ranking
Work at Forethought?
Tell us what we're missing about working at Forethought so we can make the job search more transparent for everyone.
Tell us what it's like to work at Forethought!Description
Forethought is a leading AI company specializing in customer support automation. Their platform provides a suite of tools designed to streamline support operations, enhance agent productivity, and improve customer satisfaction. Forethought's AI agents handle routine tasks, freeing human agents to focus on complex issues and build relationships. Their technology leverages natural language processing and machine learning to understand customer intent and provide accurate and personalized responses.
Forethought's mission is to unlock human potential through AI, starting with revolutionizing customer service. Their solutions are built for scalability and security, ensuring seamless integration with existing helpdesks and other systems. The company boasts a diverse leadership team with extensive experience in tech, driven by a commitment to innovation and customer success. Forethought has received numerous accolades for its products and company culture, highlighting their dedication to both technological advancement and employee well-being.
Flexibility
Forethought offers a hybrid work environment, enabling employees to work remotely or in their office spaces. They offer unlimited paid time off, promoting flexibility and encouraging employees to take time off when needed. Additionally, they offer competitive salaries and stock options, making Forethought an attractive employer for those seeking a balanced work-life integration.
Benefits
Forethought offers a comprehensive benefits package that prioritizes employee well-being and flexibility. Employees enjoy unlimited paid time off, allowing them to take time off when they need it, as well as the option for hybrid work, combining the benefits of both in-office and remote work. The company provides competitive salaries and stock options, ensuring employees are well-compensated for their work, along with competitive insurance plans, including medical, dental, and vision, to promote health and well-being. In addition, Forethought offers generous parental leave policies, giving primary caregivers 12 weeks and secondary caregivers 6 weeks of fully paid leave.
Mission
Forethought is an AI-powered platform for customer support that aims to unlock human potential by transforming customer service experiences. Their mission is to empower both customers and employees with human-centered AI solutions that provide quick answers, streamline workflows, and make life easier.
Culture
Forethought fosters a culture that values forward thinking, diverse perspectives, and continuous improvement. The company embraces a growth mindset, encouraging employees to learn and develop while celebrating differences and fostering intelligent empathy. They believe in ownership, integrity, and a relentless drive to achieve results. Forethought prioritizes employee well-being with benefits such as unlimited paid time off, hybrid work options, competitive salaries and stock options, and comprehensive insurance plans, reflecting their commitment to putting people first.
DE&I
Forethought values diversity and actively seeks to be the most diverse and talented firm in its industry. They believe that diverse experiences and ideas lead to better innovation and welcome people from all walks of life who share a passion for the possibilities of AI. They offer a range of benefits and promote a culture that puts people first, including unlimited paid time off, a hybrid work model, competitive salaries and stock options, and comprehensive insurance plans. They also offer generous parental leave to support employees in welcoming new life into the world.
Similar companies. But verified.
