firsthand

firsthand is a non-profit organization dedicated to transforming care, support, and access for people living with serious mental and physical health challenges. The company utilizes a peer-based model where individuals with lived experience guide others navigating similar struggles. firsthand operates in several states, including Florida, Michigan, Ohio, Tennessee, Virginia, and Washington, with a mission to build and scale a world-class team dedicated to delivering life-changing outcomes for individuals with serious mental and physical illnesses. They strive to build a world where individuals living with serious mental and physical illnesses live their best possible lives.

firsthand offers a range of services to individuals and their families, including peer support, social support, and health and medical support. The company's unique model is based on the belief that individuals who have experienced mental illness are best equipped to support others going through similar challenges. firsthand also works with providers and community partners to ensure that individuals have access to the resources and services they need. The company is committed to providing compassionate, personalized care to all individuals they serve and strives to create a supportive and inclusive environment for their team members.

firsthand offers its employees a generous benefits package that includes up to 20 days of vacation annually, 12 paid holidays and 2 floating holidays, fully paid parental leave of 16 weeks, generous sick & wellness leave, a 401(k) match of up to 4% of salary, various healthcare options, free, unlimited telehealth & talk therapy, and an annual personal development stipend.

firsthand offers a comprehensive benefits package that includes generous vacation time, paid holidays and floating holidays, fully paid parental leave, sick and wellness leave, a 401(k) match, healthcare options, unlimited telehealth and talk therapy, and an annual personal development stipend. These benefits demonstrate the company's commitment to employee well-being and work-life balance.

firsthand is a healthcare company committed to transforming care, support, and access for individuals living with serious mental and physical health challenges. They believe in the power of shared lived experiences and prioritize individuals' well-being, building a world-class team dedicated to delivering life-changing outcomes. By harnessing the power of empathy and human connection, they aim to radically improve care access, equity, and quality of life for the individuals they serve.

firsthand cultivates a culture of compassion, empathy, and teamwork, prioritizing the well-being of both the individuals they serve and their own employees. They embrace a peer-based model, valuing lived experience and self-determination, and fostering a welcoming, inclusive, and supportive environment where everyone feels comfortable bringing their whole selves to work.

firsthand embraces diversity, equity, and inclusion as core values, recognizing that lived experience is paramount to effective mental health care. This is reflected in their diverse team of employees who have personal experience with mental illness, addiction, and various backgrounds, creating a welcoming environment where everyone feels seen and valued. This approach fosters a culture of empathy, understanding, and genuine care for both the individuals they serve and their colleagues.