First Bus

First Bus is a major public transport provider in the UK and Ireland, operating a fleet of over 4,500 buses and employing over 14,000 people. Committed to providing a friendly and reliable service, they strive to make bus travel an attractive alternative to car journeys, aiding in congestion reduction and air quality improvement. As part of FirstGroup plc, they are the UK's largest national bus operator to achieve real Living Wage employer status and are actively investing in a zero-emission bus fleet, aiming for a 100% transition by 2035.

First Bus operates across numerous regions, each with its own dedicated website. They offer a range of services including journey planning, ticket purchases, route maps, news updates and information on accessible travel options. They are actively engaged with communities and stakeholders, engaging in initiatives to promote bus travel and reduce their environmental impact.

First Bus offers a range of flexible working options to accommodate a variety of employee needs. They have introduced part-time driving shifts, which have proven popular with younger drivers, female drivers, and older drivers seeking career changes. Additionally, they are partnering with a specialist company to develop a truly flexible approach, encompassing both predictability and adaptability. While the exact specifics of this program are not detailed, it suggests a commitment to providing a wider range of flexible options beyond just part-time work.

First Bus offers competitive employee benefits, including a commitment to the real Living Wage, ensuring all staff earn at least £12 per hour. They also provide a variety of training and development opportunities, including a reverse mentoring program and an intentional allyship program, to promote a positive work environment and encourage growth within the company.

First Bus is a leading UK bus operator dedicated to providing friendly, reliable, and hassle-free bus services for its customers. Committed to promoting the bus as a value-for-money, credible everyday choice, First Bus is actively investing in its people, services, and state-of-the-art technology to improve customer experiences. They are also taking a leading role in the transition to a low-carbon future, aiming to operate a zero-emission bus fleet by 2035. First Bus collaborates closely with local authorities to improve air quality, reduce congestion, and enhance customer satisfaction, ultimately striving to make bus travel an essential part of a sustainable and integrated transport network.

First Bus promotes a culture that values its people and focuses on creating a welcoming and inclusive environment for everyone. The company emphasizes the importance of diversity and inclusion, striving to create a workplace where everyone can be their true selves and succeed. They are committed to rewarding their employees with fair pay and opportunities for growth, as demonstrated by their status as the UK's largest national bus operator to achieve real Living Wage employer status.

First Bus is committed to building a culture of inclusivity and belonging where all employees feel welcome, valued, and able to be their true selves. They recognize that diversity in skills, backgrounds, and experiences strengthens the company and have implemented a comprehensive EDI program that includes targeted recruitment initiatives, leadership training, employee surveys, and external partnerships. These efforts aim to create a more equitable and representative workforce, ensuring everyone has equal opportunities to succeed regardless of gender, ethnicity, disability, or other protected characteristics.