FINDIQ

FINDIQ is a software company based in Ostwestfalen-Lippe, Germany, that specializes in knowledge management and assistance systems for machine service. They have developed a unique approach to intelligently integrate knowledge management and assistance systems into a service solution, digitizing the expertise of experienced service technicians and assisting less experienced employees with the right service solution. Their unique FINDIQ intelligence manages the transfer, expansion, and self-optimization of the knowledge base in the background.

FINDIQ emphasizes the importance of human expertise and aims to empower all employees, regardless of experience level, to become service experts. They believe that machine knowledge is crucial for efficient service, as it allows for faster diagnoses and resolutions, ultimately leading to increased productivity and customer satisfaction. The company is committed to developing easy-to-use software solutions that are intuitive, scalable, and adaptable to various machines and industries.

FINDIQ offers flexibility in its job roles, with many positions allowing for remote work, as well as options to work from the Herford or Stuttgart offices. This allows employees to choose a work environment that suits their needs and preferences.

FINDIQ offers a comprehensive set of benefits designed to support its employees' well-being and career growth. These include a flexible work environment with options for remote work and a variety of working hours, opportunities for professional development and training, and a supportive company culture with a focus on individual growth and career advancement. Additionally, FINDIQ offers a competitive compensation package with salary, bonuses and equity participation, as well as a range of benefits like health insurance and retirement plans.

FINDIQ's mission is to elevate machine service to an expert level by leveraging and sharing existing knowledge in innovative ways. They believe in the power of human expertise and aim to bridge the gap between generations, disciplines, and even companies by integrating technological and process knowledge. FINDIQ's goal is to make expert knowledge in machine service accessible to everyone, not just through data but through simple, step-by-step instructions that empower all employees to become service experts, regardless of experience.

FINDIQ promotes a collaborative and solution-oriented culture, emphasizing teamwork and personal interaction with customers. Their mission to value long-standing knowledge in an innovative way is reflected in their approach to both internal and external communication, with a focus on knowledge sharing and empowering employees to become experts. They strive for transparency, open communication, and a fast-paced, results-driven environment.

FINDIQ prioritizes diversity, equity, and inclusion in all aspects of its business, aiming to create a welcoming and inclusive environment for all employees. This includes building a diverse workforce, fostering a culture of respect and understanding, and actively promoting equity in all processes. Their focus on personal and collaborative approaches extends to their partnerships, promoting fair and equitable collaborations with suppliers and clients.