The Work Index by Flexa

Ferpection

Ferpection is a company specializing in UX research, helping businesses understand user expectations and behaviors to improve their products and services.

https://ferpection.com/en
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Description

Ferpection is a UX research consulting firm that specializes in helping businesses understand the expectations and behaviors of their users. They offer a variety of services, including customer knowledge, UX audits, recurrent testing, omnichannel journey mapping, design of new offers, competitive testing, and redesign of user journeys. Their UX methods include remote user testing, user interviews, focus groups, and quantitative surveys.

Ferpection is committed to having a positive impact on businesses, society, and the planet through their UX for Good approach. This approach focuses on eco-conception, accessibility, and inclusivity. They are a B Corp certified company, which means they meet high standards of social and environmental responsibility.

Flexibility

Ferpection is a remote-first company that offers employees flexibility in their work arrangements. The company encourages a "liberated company" culture, empowering team members to make their own decisions and manage their own time. While the company has offices in Paris, Aix-en-Provence, Bordeaux, Dijon, La Baule, Lyon, Nantes, Toulouse, Milan, New York, and Valencia, employees are not required to be in the office. This allows for a flexible work schedule and the ability to work from anywhere in the world.

Benefits

Ferpection offers a range of employee benefits, including a liberated company culture that emphasizes employee autonomy and decision-making. The company prioritizes growth, recognition, and transparency, and provides opportunities for learning and development. It offers a flexible working environment, including the option for remote work. Ferpection is also a certified B Corp, demonstrating its commitment to social and environmental responsibility.

Mission

Ferpection is a company dedicated to improving the user experience (UX) of websites and applications by leveraging a global community of testers. They provide a platform where companies can run user tests and gather valuable feedback from real users, resulting in better products and a more positive customer experience. Ferpection believes in the power of UX and strives to make the internet a better place for everyone.

Data-driven
Environmental impact driven
Improving quality of life/health
Science and research driven
Social impact led
Sustainability
Tech for good

Culture

Ferpection promotes a liberated company culture, characterized by a focus on quality over quantity, transparency and a horizontal organizational structure. This encourages collaboration, open communication, and a sense of shared responsibility. They prioritize individual growth and development, empowering team members to make decisions and drive innovation while fostering a fun and engaging work environment.

Agile and dynamic
Autonomous
Collaborative
Engaging
Entrepreneurial
Fun
People-first
Progressive
Supportive
Transparent

DE&I

Ferpection promotes a diverse, equitable and inclusive work environment through a commitment to "benefit for all" stakeholders, including employees, customers, and the environment. They actively work towards achieving a more sober, inclusive, and accessible digital experience for all users, as well as fostering a liberated company culture internally. They are certified as a B Corp, a rigorous audit process that assesses and rewards companies for their social and environmental performance, and obtained an 87% result rate from the Gender Score created by 50inTech. This test aims to help European Tech companies determine where they stand based on key themes like work-life balance, equal pay, fair career paths, and DE&I policies.

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