The Work Index by Flexa

Fair Trade Jewellery Co.

Fair Trade Jewellery Co. is a Toronto-based ethical jeweller known for custom engagement rings and sustainably sourced materials.

https://ftjco.com/
5.6

/10

Transparency ranking

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Description

Fair Trade Jewellery Co. (FTJCo) is a Toronto-based jeweler specializing in custom-designed engagement rings, wedding bands, and other fine jewelry. Committed to ethical sourcing and sustainability, FTJCo has built a reputation for its dedication to transparency and responsible practices throughout its supply chain. Their AKARA brand encompasses gold, diamonds, and gemstones, ensuring traceability and integrity in material sourcing.

Beyond their commitment to ethical sourcing, FTJCo prioritizes exceptional customer service. Their team offers a personalized experience, from in-store consultations and virtual appointments to a comprehensive client care program that includes lifetime warranty on workmanship, free resizing, and a year of complimentary all-perils insurance for eligible purchases. FTJCo's dedication to both ethical production and customer satisfaction makes them a standout choice for discerning jewelry buyers.

Flexibility

Fair Trade Jewellery Co. offers employees a flexible work environment. They are a certified Living Wage Employer, and they offer competitive wages. The company also has an Employee Share Ownership Program (ESOP) that provides employees with greater economic and professional agency. They are open by appointment, and employees can schedule appointments outside of regular business hours via Zoom, WhatsApp, FaceTime, or phone.

Benefits

Fair Trade Jewellery Co. offers a comprehensive benefits package to its employees, including a competitive living wage, an employee share ownership program, and a variety of perks. They are also a certified living wage employer, demonstrating their commitment to fair compensation. In addition to these benefits, they provide a free one-year, all-perils insurance policy from Jewelers Mutual for qualifying purchases, a lifetime warranty to repair or replace any item with defects in workmanship, and a unique referral program that rewards both employees and their referrals.

Mission

Fair Trade Jewellery Co. is a Toronto-based jewellery company dedicated to creating beautiful, ethically-sourced custom pieces. They are committed to using responsibly sourced materials and building transparent supply chains that benefit miners, workers, and the environment. From their Fairmined gold to their lab-grown diamonds, FTJCo strives to offer customers high-quality jewelry that reflects their commitment to social and environmental responsibility.

Disruptor
Environmental impact driven
Improving quality of life/health
Social impact led
Sustainability

Culture

Fair Trade Jewellery Co. promotes a culture of ethical and sustainable practices, emphasizing transparency and a commitment to social responsibility. They are a certified B Corp, Living Wage Employer, and employee-owned business, demonstrating their dedication to fair treatment of workers and the environment. Their focus on responsible sourcing extends to their materials, with a strong emphasis on Fairtrade, Fairmined, and recycled gold, as well as sustainably sourced diamonds and gemstones. This commitment to ethical sourcing and fair labor practices is evident in their interactions with customers, as they prioritize building trusting relationships and providing exceptional service.

Collaborative
Engaging
Entrepreneurial
Fun
People-first
Progressive
Supportive
Transparent

DE&I

Fair Trade Jewellery Co. demonstrates a commitment to diversity, equity and inclusion through various initiatives. They are a certified Living Wage Employer, ensuring fair compensation for their employees and those involved in their supply chain. They have also implemented an Employee Share Ownership Program (ESOP) to provide employees with greater economic and professional agency. Furthermore, they are a Rainbow Registered business, actively creating a safe and welcoming environment for 2SLGBTQI+ clients and team members.

LGBTQ+ representatiion

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