Experience.com
Experience.com is a platform for customer and employee experience management, helping businesses improve their online reputation, customer interactions, and employee engagement.
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Tell us what it's like to work at Experience.com!Description
Experience.com is a software company that specializes in customer experience (CX), employee experience (EX), and reputation management solutions. Their platform, the Experience Management Platform (XMP), offers a suite of tools and features designed to help businesses capture real-time feedback, analyze data, and improve their overall customer and employee experiences. Experience.com's approach focuses on transforming interactions into business wins by leveraging technology to streamline processes and provide valuable insights.
The company boasts a comprehensive platform that includes features such as surveys, reputation management tools, local search optimization, and integration with various CRM and business software. Their emphasis on creating a “WOW” experience for their customers, their customers' customers, their partners, and each other is evident in the user-friendly interface, robust support services, and commitment to data privacy and security.
Flexibility
Experience.com offers flexible work arrangements, allowing employees to work remotely or from the office. They prioritize work-life balance and have a “Wowzer Culture” that values its employees. The company has offices in Wilmington, Delaware and Dallas, Texas, and actively seeks to hire talented individuals with the opportunity to become a “WOWzer” and contribute to their unique culture.
Mission
Experience.com's mission is to empower businesses with the tools and strategies to create exceptional customer and employee experiences. They offer a comprehensive experience management platform (XMP) that helps companies collect real-time feedback, analyze insights, and optimize their interactions for better engagement, satisfaction, and ultimately, increased business success.
Culture
Experience.com promotes a "WOWzer" culture, emphasizing passion, dedication, and going the extra mile to create amazing experiences for customers, partners, and each other. This culture centers around exceeding expectations and building strong relationships through consistently delivering WOW experiences, value, and relationships.
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