
Exotel
Exotel is a leading provider of AI-powered communication solutions for businesses, enabling them to transform customer engagement and experience across various channels.
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Exotel is a leading provider of AI-powered communication solutions for businesses of all sizes, focusing on transforming customer engagement and experience. They offer a wide range of products and services, including cloud contact center solutions, omnichannel communication platforms, voice and messaging APIs, and AI-powered chatbots and voice assistants. Exotel prides itself on its user-friendly interface, high uptime, and commitment to customer success, demonstrated by its strong customer testimonials and recognition in industry reports and awards.
Exotel's mission is to help businesses connect with their customers in a personalized and meaningful way, across various channels. Their platform is built on a "True Cloud" infrastructure, ensuring scalability, flexibility, and reliability. Exotel's commitment to innovation is evident in their "House of AI" suite of products, which utilizes the latest advancements in generative AI to enhance customer interactions, automate tasks, and provide valuable insights. Their commitment to customer experience and continuous innovation positions Exotel as a key player in the evolving world of enterprise communication.
Flexibility
Exotel offers a remote-first work environment, allowing employees to work from home, the office, or anywhere in the world with a strong internet connection. This provides flexibility for employees to manage their work-life balance and choose a work environment that best suits their needs.
Benefits
Mission
Exotel is a leading provider of AI-powered communication solutions for businesses of all sizes, enabling them to transform customer engagement and experience. The company's mission is to make conversations between brands and customers friendly and empathetic, ultimately enhancing customer loyalty, driving business growth, and creating a more connected and personalized customer experience.
Culture
Exotel promotes a people-centric culture built on trust, collaboration, and responsiveness. They emphasize outcomes over output, prioritizing company success while fostering a team environment where everyone feels like a valued member. Their core values, like "Like a Friend" and "Stay True," reflect their commitment to building strong relationships both internally and with customers, creating a supportive and encouraging atmosphere.
DE&I
Exotel's commitment to diversity, equity, and inclusion is evident in their values, which emphasize building a team that is diverse, empathetic, and responsive. Their website highlights the diverse backgrounds of their leadership team, and they actively promote a workplace culture where everyone feels valued, respected, and empowered to contribute. Exotel's dedication to building a diverse and inclusive work environment is reflected in their recruitment efforts, employee engagement programs, and overall company culture.
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