ExaGrid

ExaGrid is a leading provider of tiered backup storage solutions, focusing on delivering fast backups, restores, and recoveries for both physical and virtual environments. Their unique approach, featuring a disk-cache Landing Zone and a long-term retention repository, eliminates the performance bottlenecks often associated with inline deduplication. This allows for faster backup ingestion and rapid restores, while also ensuring a fixed-length backup window regardless of data growth.

ExaGrid prioritizes customer satisfaction through a dedicated support model, assigning a level 2 engineer to each customer. They also offer a wide range of backup application support, including integration with popular solutions like Veeam, Commvault, and Veritas NetBackup. ExaGrid's commitment to security is evident in their comprehensive security features, including ransomware recovery with a non-network-facing tier, delayed deletes, and immutable data objects.

ExaGrid offers a flexible work environment, with opportunities for remote work and telecommuting. They encourage a work-life balance and provide employees with the tools and resources necessary to work effectively from home. This allows employees to better manage their schedules and achieve their personal goals while contributing to the company's success.

ExaGrid offers comprehensive benefits to its employees, including a dedicated Level 2 Customer Support Engineer for each customer, ensuring consistent support from the same experienced individual. They also provide a yearly maintenance program that includes free installation assistance, email and phone support, next business day air replacement of failed components, health reporting and proactive notification, and all upgrades and releases at no extra cost. Their commitment to employee well-being extends to an evergreen model that supports all appliances at standard maintenance and support rates, regardless of their age.

ExaGrid focuses on solving data backup problems with its Tiered Backup Storage solution, providing the fastest backups, fastest restores and recoveries, and a fixed-length backup window that doesn't grow as data increases. This is achieved through a unique disk-cache Landing Zone and a tiered deduplicated data repository, ensuring high performance and cost-effectiveness for organizations of all sizes. ExaGrid's commitment to customer satisfaction is evident in its innovative customer support approach and flexible programs, making it a leading player in the backup storage market.

ExaGrid promotes a customer-centric culture, where the company prioritizes meeting the needs of its customers. This is reflected in their innovative product approach, flexible programs, and unique customer support, which focuses on providing dedicated, expert support for each customer. The company’s management team is also experienced in both backup and storage, and they strive to create a supportive and engaging work environment.