EverAfter
EverAfter provides a no-code platform to create customer-facing interfaces that guide users through their journey, helping businesses increase customer engagement and retention.
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Tell us what it's like to work at EverAfter!Description
EverAfter is a customer success platform that provides a no-code interface builder for creating personalized B2B customer hubs. These hubs serve as central points for customers to interact with services throughout their journey, from onboarding to quarterly business reviews. EverAfter's goal is to help businesses deliver a clear, personalized path for their customers to achieve their desired outcomes, minimizing distractions and maximizing engagement.
The platform offers a range of features, including journey automation and orchestration, data-driven insights, and a fully white-labeled solution. EverAfter also boasts over 100 integrations with essential tools like CRM, ticketing systems, and BI systems, making it easy to connect with existing workflows. EverAfter is committed to data security, using Amazon Web Services (AWS) for secure hosting and undergoing regular penetration testing. They are also SOC 2 Type 2 compliant, attesting to the security controls they have in place.
Flexibility
EverAfter offers remote job opportunities, as demonstrated by their current job posting for a Solutions Engineer in the US. The posting explicitly states that the position is remote. However, the company also has offices in Israel and other open positions may be located there.
Mission
EverAfter is a customer success platform that empowers businesses to build personalized and engaging interfaces for their customers. Their mission is to streamline and scale customer onboarding, success plans, and other programs, helping businesses reduce time-to-value, increase team efficiency, boost customer retention, and grow account revenue. EverAfter's no-code interface builder, journey orchestration tools, and integrations with a wide range of applications enable companies to create a seamless and intuitive customer experience.
Culture
EverAfter champions a culture of innovation and customer-centricity, emphasizing a collaborative approach where employees are empowered to drive meaningful customer outcomes. The company fosters a culture of continuous learning and growth, offering resources and training to support professional development. This is evident in their commitment to providing resources like their free certification course, webinars and blog posts, all of which are designed to empower employees and customers alike.
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