Enterpret

Enterpret is a customer feedback analytics platform that helps companies transform unstructured user feedback into actionable insights. They offer a range of features including a unified feedback repository, custom taxonomy, and a product co-pilot called Wisdom, all powered by AI. Enterpret helps companies centralize, analyze, and prioritize customer feedback across all channels and languages, enabling them to make more informed product decisions, improve customer satisfaction, and drive revenue growth.

Enterpret is trusted by leading customer-led product companies such as Canva, Notion, Apollo.io, and Figma, who have seen significant improvements in their product development processes and customer experience after implementing Enterpret. They also emphasize a strong commitment to data privacy and security, with features like ingestion blockers, data scrubbing, and compliance certifications like SOC 2 Type 2.

Enterpret offers flexible work arrangements, including the option to work remotely. The company specifically mentions that the ML Engineer role is available in Bengaluru or remotely, indicating a commitment to accommodating remote work.

Enterpret offers a comprehensive benefits package that includes unlimited user seats, a dedicated customer success manager, weekly feedback taxonomy refreshes, and a 3-month data backfill. They also provide a dedicated communication channel (Slack, Teams, etc.) and a dedicated data auditor for implementation and ongoing model updates.

Enterpret is a customer feedback analytics platform that empowers product organizations to transform unstructured user feedback into actionable insights that drive revenue and customer loyalty. Their mission is to help companies build products that delight their customers by providing a single source of truth for all customer feedback, automating the tagging and categorization of feedback, and surfacing the most important insights to inform product strategy and roadmap decisions.

Enterpret fosters a collaborative and customer-centric culture that prioritizes growth, innovation, and continuous improvement. They emphasize teamwork, personal care, and direct feedback among employees, while also promoting a humble growth mindset. Their operating principles center on solving customer pain, ambitious goal-setting, and a fast-paced yet detail-oriented approach.

Enterpret values diversity, equity, and inclusion, reflected in its commitment to hiring a diverse workforce and fostering a welcoming and inclusive work environment. Their core values, such as "Humble Growth Mindset" and "Care Personally, Challenge Directly", emphasize a culture of respect, open communication, and continuous learning, which are crucial to fostering a truly equitable and inclusive workplace.