The Work Index by Flexa

Empathy

Empathy provides comprehensive support to families facing the challenges of loss, offering both human care and technological tools.

https://www.empathy.com/
5.7

/10

Transparency ranking

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Description

Empathy is a company that provides comprehensive support to families during the challenging period following the loss of a loved one. They offer a personalized Care Plan tailored to each family's needs, encompassing emotional, logistical, legal, and financial aspects. Empathy utilizes technology to streamline tasks like account cancellation, benefit claims, and estate administration, while also providing human support through dedicated Care Managers and grief resources like audio companions and expert content.

Their mission is to change the way the world deals with loss, recognizing that most people are unprepared for the multifaceted challenges it presents. Empathy aims to make the grieving process less burdensome by providing a holistic support system, empowering families to navigate their toughest times with compassion and efficiency. They are backed by mission-driven investors and partner with leading organizations like Guardian Life Insurance Company, New York Life, and Bestow to provide their services to a wider audience.

Flexibility

Empathy offers a variety of flexible work arrangements, including fully remote positions and hybrid options. Employees are eligible for four weeks of paid vacation time, in addition to federal holidays and paid sick leave. New and expecting parents receive paid parental leave with flexible extension and return-to-office options.

Benefits

Empathy offers a comprehensive benefits package designed to support employee well-being and financial security. These benefits include premium healthcare with the option for a $0 deductible, four weeks of paid vacation time, paid sick leave, flexible parental leave, and premium access to the Empathy platform for employees, friends, and family dealing with loss. Additionally, the company provides financial wellness resources like a company-sponsored 401(k) with employer matching and competitive equity offerings for all employees.

Enhanced parental leave

Mission

Empathy is a company dedicated to changing the way the world deals with loss, providing comprehensive support to bereaved families. Their mission is to offer families a holistic support system that encompasses administrative, emotional, legal, and financial assistance, helping them navigate the challenges of grief and estate settlement. They strive to reduce stress and financial burdens for families during a difficult time, empowering them to regain stability and find strength through compassionate care and innovative technology.

Disruptor
Environmental impact driven
Healthcare
Improving quality of life/health
Social impact led
Sustainability
Tech for good

Culture

Empathy fosters a culture of compassion, excellence, and collaboration. The company values transparency and prioritizes serving families in their time of need with empathy and efficiency. They encourage a growth mindset, where team members are empowered to take initiative, tackle challenges head-on, and strive for perfection in all they do. This culture is reflected in their employee benefits, which include premium healthcare, generous time off, and flexible parental leave, as well as bereavement care for employees and their families.

Agile and dynamic
Collaborative
Entrepreneurial
People-first
Progressive
Supportive
Transparent

DE&I

Empathy is committed to fostering a diverse, equitable, and inclusive workplace that reflects the range and variety of the families they serve. They believe in equal opportunity for all employees and aim to create an environment where everyone feels valued, respected, and empowered regardless of their age, sex, race, ethnicity, nationality or nation of origin, religion, ability, medical condition, marital status, pregnancy, gender identity or expression, sexual orientation, veteran status, or any other status protected by law.

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