
Edify
Edify is a customer experience software company that makes business communications feel more like personal ones.
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Tell us what it's like to work at Edify!Description
Edify is a customer experience software company that unifies contact center (CCaaS), unified communications (UCaaS), and real-time communications platform (CPaaS/API) functionality in a single cloud-native solution. The company aims to make business communications as easy as personal ones, enabling customers and employees to easily move among channels in one window, just like they do every day on their phones. Edify boasts global availability, no-waste pricing, and a full-stack 100% SLA uptime guarantee.
Edify's commitment to innovation and disrupting the status quo in the business communications industry extends to its company culture. The company is committed to creating a diverse and inclusive environment, fostering deeper connections among employees and more authentic relationships with customers and partners. Edify prioritizes empowerment, evolution, disruption, transparency, and advocacy as its core values, investing in its people and encouraging them to think big, have fun, and do good.
Flexibility
Edify offers a flexible remote work policy, allowing employees to work from home, and provides unlimited paid time off. This enables employees to balance their work and personal lives, while also promoting a healthy work-life balance.
Benefits
Edify offers a generous benefits package to employees, including unlimited paid time off, full health, vision, and dental coverage, a 401k with employer contribution, a flexible remote work policy, an HSA with employer contribution, company stock options, monthly wellness and phone reimbursements, and yearly professional growth reimbursement.
Mission
Edify's mission is to empower businesses to create experiences that employees and customers love. They aim to achieve this by providing a unified, AI-powered business communications platform that connects contact centers and back offices, enabling seamless interactions across multiple channels. Edify's cloud-native solution focuses on eliminating silos, promoting innovation, and delivering personalized experiences, ultimately enhancing customer engagement and fostering employee loyalty.
Culture
Edify promotes a culture that values empowerment, innovation, and inclusivity. They encourage their employees to think big, have fun, and do good. They are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. They believe in talent over traits and foster a collaborative environment where everyone feels empowered to contribute their unique skills and ideas. They embrace change and are constantly striving to improve their products and services.
DE&I
Edify is committed to fostering a diverse and inclusive workplace that values talent over traits, and embraces a variety of backgrounds and experiences. They believe that a diverse and inclusive team leads to deeper connections with employees, customers and partners, ultimately resulting in better products and services. They are actively working to build a team that is representative of their users and partners, reflecting their belief that innovation begins with inclusivity.
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