The Work Index by Flexa

Ecom Express Limited

Ecom Express Limited is a leading end-to-end technology-enabled logistics solutions provider to the Indian retail and e-commerce industry.

6.4

/10

Transparency ranking

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Description

Ecom Express Limited is a leading technology-enabled logistics solutions provider for the Indian retail and e-commerce industries. Headquartered in Gurugram, Haryana, the company was founded in 2012 by experienced logistics professionals with a focus on providing end-to-end solutions. Ecom Express utilizes cutting-edge technology and automation to manage its vast network across India, serving over 27,000 pin codes. Its services include first-mile pickup, processing, network operations, last-mile delivery, reverse logistics, and returns management. Additionally, they offer fulfillment services including warehousing and storage solutions, catering to a diverse range of industries like retail, D2C brands, and e-commerce.

The company emphasizes its commitment to sustainability and innovation, deploying electric vehicles and investing in advanced technologies like its AI-powered address correction tool, Bulls.ai. Ecom Express prioritizes customer satisfaction and efficiency, offering a range of shipping options including same-day and next-day delivery. With a robust network of facilities and a dedicated fleet, Ecom Express strives to be a reliable and trusted partner for businesses of all sizes in the Indian e-commerce market.

Flexibility

Ecom Express offers flexible work arrangements for its employees, including part-time and full-time options, and allows delivery partners to choose their own working hours within their preferred time slots.

Benefits

Ecom Express offers a comprehensive benefits package to its employees, which includes weekly payouts, flexible time slots, and an accident insurance of Rs. 2 lakhs for delivery partners. They also provide opportunities for career growth, training and development, and a commitment to diversity and inclusion.

Mission

Ecom Express is a leading end-to-end technology enabled logistics solutions provider serving the Indian retail and e-commerce industry. They leverage cutting-edge technology and automated solutions to enable end-to-end logistics and supply chain solutions across India, serving over 27,000+ pin codes. Their mission is to provide fast and reliable shipping services, fulfillment solutions, and intelligent address solutions that empower businesses of all sizes to thrive in the growing Indian e-commerce market.

Automation
Data-driven
Disruptor
Sustainability
Tech for good

Culture

Ecom Express promotes a culture centered around integrity, commitment, openness, respect, and passion. They emphasize upholding high ethical standards in all interactions, delivering on commitments consistently, fostering open and collaborative working environments, treating everyone with respect and sensitivity, and striving for excellence in all solutions and services.

Agile and dynamic
Fast-paced
People-first
Progressive
Supportive

DE&I

Ecom Express is committed to fostering a diverse and inclusive workplace, emphasizing equal opportunities for all employees. They have implemented initiatives like all-women delivery centers and a dedicated helpline for women employees to support their growth and well-being. The company aims to increase women representation at all levels, including leadership, and maintains a gender-balanced workforce across various facilities. Their efforts focus on creating a welcoming and equitable environment where employees feel valued and empowered to achieve their professional goals.

Gender diverse

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