The Work Index by Flexa

Dunelm

Dunelm is the UK's leading home furnishings retailer, offering a wide range of products for every space, style, and budget.

https://www.dunelm.com/
4.9

/10

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Description

Dunelm is the UK's leading home furnishings retailer, known for its wide range of products at competitive prices. Founded in 1979 as a market stall selling curtains, bedding, and slippers, the company has grown significantly, operating over 180 stores across the UK and a thriving online presence. Dunelm prides itself on offering a unique and specialist product portfolio, including own-brand and exclusive ranges, designed to meet every style and budget. Their total retail system combines the advantages of physical and digital retail, providing a convenient and customer-focused shopping experience.

In addition to its commercial success, Dunelm is committed to operating in a sustainable and responsible manner. They have a strong focus on environmental and social issues, including carbon reduction, responsible sourcing of materials, and promoting diversity and inclusion in the workplace. The company has set ambitious targets to reduce its environmental impact and actively encourages customers to participate in its take-back schemes, contributing to a more circular economy.

Flexibility

Dunelm offers flexible working hours for its Seasonal Sales Assistants, requiring a minimum of 16 hours per week. These hours are spread across the week, including at least one evening and one Saturday or Sunday shift. While the company emphasizes the need for flexibility, the specific days and times of shifts are not detailed in the job postings.

Benefits

Dunelm offers a range of employee benefits that include competitive pay, including higher rates for employees 18 and over, and a commitment to inclusivity, with systems in place to support all employees. They also offer opportunities for career development and promote diversity in all its forms.

Mission

Dunelm's mission is to be the UK's most trusted and valuable brand for homewares and furniture, dedicated to helping customers create a sense of true home, both for themselves and for future generations. They strive to achieve this by offering a wide range of quality, stylish products at competitive prices, alongside a convenient and friendly service that seamlessly blends physical stores with a digital platform.

Environmental impact driven
Improving quality of life/health
Social impact led
Sustainability

Culture

Dunelm promotes a culture of ambition, inclusivity, and resourcefulness. They value entrepreneurial spirit, adaptability, and long-term thinking, fostering a workplace that welcomes diversity and prioritizes colleague engagement through initiatives like their Colleague Voice network and D&I programs. This inclusive environment encourages open communication, feedback, and opportunities for growth and development for all colleagues.

People-first
Progressive

DE&I

Dunelm is committed to becoming a fully inclusive business that is representative of its customers and locations. They recognize the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background or education. They are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all colleagues. They are seeking applications from candidates who share their values and celebrate diversity in all its forms.

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