The Work Index by Flexa

Duncan and Todd Group

Duncan and Todd Group is a leading provider of optical and hearing care services across Scotland, with over 40 retail branches and a state-of-the-art lens manufacturing laboratory.

https://www.duncanandtoddgroup.com/duncan-and-todd
5.2

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Description

Duncan and Todd Group is a leading provider of optical and hearing care services in Scotland. The company has been in operation for over 50 years and encompasses over 40 retail branches, a multi-million pound ophthalmic lens manufacturing laboratory, and a corporate eyecare provision. Duncan and Todd Group is dedicated to providing accessible and professional eye and hearing care to local communities across Scotland, offering a range of services from eye exams and contact lens fittings to hearing tests and hearing aid fittings.

The company is committed to sustainability and ethical business practices, and it actively engages with local communities to promote positive change. Duncan and Todd Group also provides VDU, Safety and Driver eyecare solutions via Smart Employee Eyecare to help businesses across the UK and Ireland satisfy HSE legislation requirements. The group continues to grow and expand its services, with a focus on providing the best possible care for its customers.

Flexibility

Duncan and Todd Group offers various flexible working options across different roles and locations, including full-time and part-time positions, as well as temporary and permanent contracts. Some specific examples include maternity cover, flexible working hours, hybrid working models, and part-time options for lower-paid roles. The company's commitment to flexibility is highlighted in their Gender Pay Gap Reporting, where they mention their efforts to ensure flexible working options are available for roles at every level of the business.

Hybrid

Benefits

Duncan and Todd Group offers a variety of employee benefits, including a commitment to diversity and inclusion, transparency in communication, and a focus on employee growth and development. The company also offers flexible working hours and hybrid working options, ensuring a work-life balance for employees. The company provides opportunities for career progression with roles at every level and encourages its employees to take advantage of training and development opportunities.

Mission

The Duncan and Todd Group is a leading provider of eye and hearing care services in Scotland, committed to delivering accessible, professional, and high-quality care to local communities. They operate over 40 retail branches across the country, alongside a state-of-the-art lens manufacturing laboratory and a corporate eyecare provision. The group strives to make eye and hearing care accessible to everyone, regardless of their location, while also promoting sustainability, ethical business practices, and inclusivity.

Environmental impact driven
Healthcare
Improving quality of life/health
Sustainability

Culture

Duncan and Todd Group promotes a culture that values customer service, community engagement, and ethical business practices. They are committed to providing accessible, professional, and high-quality eye and hearing care to local communities, and they strive to foster a diverse and inclusive workplace that values all individuals. Their commitment to sustainability is reflected in their recycling initiatives and their partnership with suppliers who source materials ethically and sustainably.

People-first
Progressive
Supportive
Transparent

DE&I

The Duncan & Todd Group is committed to fostering a diverse and inclusive workplace that values all individuals, regardless of their background, and provides equal opportunities for growth and development. This commitment is embedded in their business practices, which aim to ensure fair and equitable treatment for all employees, with a focus on creating a welcoming and supportive environment. Their approach emphasizes transparency, communication, and a willingness to learn and adapt to address any challenges or concerns related to diversity, equity, and inclusion.

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